SMB Account Executive

SMB Account Executive

Raken is a cloud-based, mobile, collaboration platform for the construction industry — we empower the people who build the world! Our goal is to transform the way the world builds by introducing technology to a 7,000 year old industry. To achieve this, we aim to attract unique, passionate people to the cause. We believe that faster, better reporting will improve the working lives of nearly 10% of the US labor force—the percentage of people currently working in construction. Helping turn the worst part of their day into the easiest (and fastest) is why we do what we do! We work with Commercial, Residential, and Specialty Contractors of all shapes and sizes; including many of the largest construction companies in the world.

The primary responsibility for the SMB Account Executive at Raken is to close business. You will be expected to handle all stages of a typical SaaS sales cycle - lead nurturing, prospecting, discovery, product demonstration, negotiation, and closing.

Seeking candidates near San Diego, CA for a hybrid role, blending on-site presence with occasional remote work flexibility.

This is a non-exempt position.

Why Join Raken?

• Raken is a rapidly growing company based in Carlsbad, CA with over 4,500 customers across 92 countries
• We were recognized on the Forbes 2020 list of America's Best Startup Employers, we are ranked no. 1057 on the Inc. 5000 List of Fastest Growing U.S. Companies and are ranked as one of San Diego's Top Workplaces by the San Diego Union Tribune
• We are consistently ranked as a High Performer for construction management solutions on notable review sites like G2, Capterra, and Software Advice
• Our Culture is Top Priority - We have a hardworking team that loves to make a significant positive impact and have fun while doing it. Core Values we live by: Take Ownership, Keep Evolving, Stay Balanced, Elevate Others, and Let's Go!

If you are a highly driven individual who wants to make an impact working for a company that values its culture, employees, and customers above all else - Raken is the place for you.

Role Responsibilities:

• Engage a high number of inbound & outbound leads and facilitate through sales process
• Generate revenue by converting trial users into paying customers
• Schedule/provide web product demonstrations
• General account management, emails, and support of potential customers
• Assist customers in setting up accounts and share best practices
• Maintain an up-to-date CRM with accurate notes and pipelines
• Quickly respond to customer questions and provide recommendations for successful use of the product
• Monitor existing accounts and help clients to be successful, which leads to upsell opportunities
• Meet and exceed sales performance goals
• Attend Daily/Weekly/Monthly meetings with sales team
• Represent our organization at trade shows, events and demonstrations
• Punctuality and regular attendance
• Perform other related duties as assigned

Skills, Qualifications and Attributes:

• Bachelor's degree and 1-3 years of sales experience or an equivalent combination of education and experience
• SaaS experience in either an AE or SDR role
• Salesforce and/or other CRM tools experience, along with Zoom, Gmail and Slack experience are strongly desired
• Experience within the Construction Industry preferred
• Smart, ambitious, willing to learn and must be coachable
• Customer-centric sales style - focused on helping and creating value for our customer instead of just "making a sale"
• Team-oriented, but competitive nature
• Love to help others & empathize with users of all experience levels
• Have outstanding writing & communication skills
• Enjoy solving problems & learning new things
• Self-starter and will first try to solve any problem before asking for help
• Reliable, optimistic & super-organized
• Love to understand the needs of our customer and ask for the sale

Benefits:

• Medical, dental and vision with generous employer contribution
• HSA/FSA
• Life/LTD
• Generous PTO
• 12 Paid Holidays
• 401k + Match
• Continuing education
• Free on-site gym
• Monthly Social Events
• Excellent company culture
• Modern office with Ocean view and amenities

Diversity and Inclusion

We are committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture but is a key contributor to our success. We welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, disability, sexual orientation and beliefs.