Veterinary Office Manager
Jackson Animal Hospital
Job Description
Job Description
Veterinary Office Manager – Full Time
We are seeking an organized, dependable, and professional Office Manager to oversee the day-to-day operations of our veterinary clinic’s front desk.
This is a leadership position for someone who communicates well, stays calm under pressure, and can confidently manage staff, clients, and the daily challenges of a busy veterinary practice.
Responsibilities
- Train, support, and oversee front desk staff
- Create and manage the front desk schedule
- Review staff performance and provide feedback and direction
- Handle invoicing and monthly billing
- Schedule appointments and assist with phones/front desk coverage as needed
- Manage client questions, concerns, and difficult interactions professionally
- Help coordinate communication between front desk staff, technicians, and doctors
- Identify and resolve scheduling, workflow, and day-to-day operational issues
What We’re Looking For
- Organized, reliable, and detail-oriented
- Strong communication and leadership skills
- Able to prioritize, problem-solve, and work independently
- Calm and professional in challenging or fast-paced situations
- Highly computer literate and able to learn new software quickly
- Comfortable managing and training employees
- Strong client-service skills
Our primary veterinary practice-management system is ezyVet , a cloud-based platform. Previous ezyVet experience is helpful but not required.
Previous management, supervisory, veterinary, medical, or client-service experience is preferred.
Schedule
Full-time , typically four 10-hour days per week , with some flexibility to negotiate the schedule for the right candidate.
\nCompany DescriptionFounded in 2015 by Drs. Heather Carleton and Randy Acker, Jackson Animal Hospital is an award-winning, locally owned practice named "Best Veterinary Hospital in Jackson Hole" four years running. Blending compassionate local medicine with advanced capabilities the team delivers care alongside strong community outreach through programs like Spay/Neuter Wyoming and the Teton Raptor Center. Joining the team offers top-tier mentorship from nationally recognized leaders, a dedicated support staff, and an unbeatable lifestyle surrounded by world-class outdoor recreation near Grand Teton and Yellowstone National Parks.
Company Description
Founded in 2015 by Drs. Heather Carleton and Randy Acker, Jackson Animal Hospital is an award-winning, locally owned practice named "Best Veterinary Hospital in Jackson Hole" four years running. Blending compassionate local medicine with advanced capabilities the team delivers care alongside strong community outreach through programs like Spay/Neuter Wyoming and the Teton Raptor Center. Joining the team offers top-tier mentorship from nationally recognized leaders, a dedicated support staff, and an unbeatable lifestyle surrounded by world-class outdoor recreation near Grand Teton and Yellowstone National Parks.
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