Technical Support Account Manager Customer Success Advocate

Silversmith Capital Partners is seeking a Technical Support Account Manager to oversee a portfolio of medium to small customer accounts. In this role, you will be pivotal in ensuring customer satisfaction, driving account retention, and providing both proactive and reactive support services. The ideal candidate will have over 2 years' experience in a technical account management role and a strong foundation in ITIL practices. Enjoy a supportive team culture, flexibility in working arrangements, and an array of generous benefits, including medical coverage, vacation days, and a 401(k) match. #J-18808-Ljbffr