Business Banking Relationship Manager - Mt. Pleasant, SC

Job Description This role is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high-value and opportunity clients. The position supports the growth of the profitability of the small business customer base, identifies, develops, and drives results, and acquires new client opportunities through prospecting, networking, and developing external referral sources. Responsibilities Manage the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk. Identify and refer specialized small business opportunities and solutions to clients while conducting small business relationship reviews. Deliver a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time. Foster relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities. Leverage knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short- and long-term business goals. Support execution of the sales delivery model to achieve targeted performance and growth of the bank’s Small Business segment. Coach, develop, guide, and deliver feedback to associates and clients while embodying a client and employee‑centric culture. Required Qualifications Proven success in consultative sales in financial services and/or business-to-business sales. Demonstrated success improving business financial outcomes by interpreting financial statements and recommending specific levers. Passionate about outside sales and enjoys spending time prospecting. Motivated to enhance existing relationships and exceed sales goals. Can analyze financial conditions of clients and industry trends. Understand and interpret financial statements and cash‑flow analysis. Excellent communication skills and demonstrated leadership ability. Enjoys partnering and negotiating with a team of bank employees to solve client issues. Demonstrated management of a client portfolio with focus on relationship development and deepening. Thorough knowledge of small business financial products and services. Familiarity with CRM platforms and other banking systems. Desired Qualifications Community leadership experience. Strong computer skills with the ability to multitask in a demanding environment. Bachelor’s Degree in business, finance, economics, or related field or seven years of relevant work experience. Skills Client Experience Branding Client Management Client Solutions Advisory Customer and Client Focus Pipeline Management Credit Documentation Requirements Financial Analysis Oral Communications Prioritization Written Communications Coaching Interpret Relevant Laws, Rules, and Regulations Prospecting Risk Management Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent. Shift & Hours Shift: 1st shift (United States of America) Hours Per Week: 40 #J-18808-Ljbffr Bank of America