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Director, B2B Salesforce Service Transformation

TransUnion

TransUnion LLC in White Plains is seeking a Director to lead the B2B Service team within the TruOps Digital Experience program. You will define the platform strategy across Salesforce Service Cloud, Case Management, Experience Cloud, and portals, driving measurable improvements in service delivery and cost-to-serve. You will build roadmaps, govern foundations, enable automation and AI, coach a ~10-person team, and partner with stakeholders across product, technology, and operations. #J-18808-Ljbffr TransUnion LLC

Vacancy posted 3 days ago
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