Ecommerce Operations Coordinator

Job Description

Job Description

E-Commerce Operations Coordinator

Location: Chatsworth, California
Job Type: Full-Time | In-Office

About Us

We are a fast-growing ecommerce company specializing in consumer technology products across major online marketplaces, including Amazon, Walmart, eBay, and Shopify.

We are seeking a highly organized and proactive Operations Coordinator to work directly from our Chatsworth office alongside our COO, warehouse team, and overseas support staff to help manage day-to-day operations and marketplace activities.

This role is ideal for someone with strong office management or operations coordination experience who wants to grow within ecommerce and operations management.

Position Overview

This is a hands-on operational role focused on coordination, accountability, communication, and execution across multiple departments.

The ideal candidate is organized, detail-oriented, and able to manage multiple moving parts in a fast-paced environment. Marketplace-specific skills can be taught, but strong operational and office management skills are essential.

You will work directly with leadership, warehouse staff, fulfillment partners, and overseas support teams to help keep operations running efficiently and ensure issues are handled quickly and effectively.

Key Responsibilities

Operations and Office Coordination

• Coordinate day-to-day operational activities across departments
• Work closely with the COO and warehouse team to ensure smooth operational execution
• Monitor task completion and follow-up across internal and overseas teams
• Maintain organization, reporting, and operational accountability
• Help improve internal workflows and operational efficiency

Marketplace Operations Support

• Assist with day-to-day marketplace operations across Amazon, Walmart, eBay, and Newegg
• Monitor listings, inventory, order issues, and account notifications
• Help resolve operational issues including claims, reimbursements, shipment problems, and account-related escalations
• Coordinate with fulfillment and customer service teams to resolve operational bottlenecks

Reporting and Administrative Support

• Prepare operational and marketplace reports for management
• Track inventory, shipment, and operational performance issues
• Maintain organized records and task tracking systems
• Assist leadership with operational projects and process improvements

Qualifications

• Previous experience in office management, operations coordination, administrative management, or similar roles
• Strong organizational and multitasking skills
• Excellent communication and follow-through
• Ability to manage priorities in a fast-paced environment
• Strong attention to detail and problem-solving ability
• Comfortable working closely with warehouse and operations teams
• Experience coordinating remote or overseas teams is a plus
• Proficiency with Excel or Google Sheets
• Ecommerce or marketplace experience is preferred but not required

What We Are Looking For

We are looking for someone who:

• Takes ownership of responsibilities
• Stays organized under pressure
• Communicates clearly and professionally
• Follows through consistently
• Can help keep operations running efficiently without constant supervision

Marketplace skills can be taught. Reliability, organization, and operational discipline cannot.

Why Join Us

• Opportunity to grow within a rapidly expanding ecommerce company
• Work directly with leadership and operations teams
• Fast-paced and collaborative environment
• Long-term growth opportunity
• Competitive compensation based on experience