Advanced Field Service Engineer

Advanced Field Service Engineer

As an Advanced Field Service Engineer, you will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell Distributed Control Systems (EXPERION PKS, TPS/TDC300). You will directly report to the Field Service Manager, and work out of the Macon, Georgia area on an on-site work schedule.

Responsibilities

Key Responsibilities:

• Periodic communication with customers regarding technical and administrative DCS issues.
• Provide customer support on Honeywell Control Systems and serve as customer contact for service-related issues/inquiries.
• Configure, maintain, and troubleshoot Honeywell hardware, networks, and software including Experion PKS, LCN, and TPS.
• Upgrade TPN and Experion software from one software release to another software release on the live control system without causing any interruption to the customer's industrial process.
• Migrate Legacy Honeywell control systems to Honeywell's new technology offering.
• Develop the skills and talents of other engineers through guidance and on-the-job supervision.
• Understand customer key processes and economic drivers and translate those into business opportunities, providing timely research and recommendations.
• Assist Sales during sales pursuits.
• Be the face of Honeywell to end-users, and competitors.
• Learn end-to-end product/solution development and delivery/execution of Honeywell products and solutions.
• Use technical expertise of complex Honeywell solutions/product offerings to enhance customer experience.
• Actively interface with customers at all levels. Ensure customer satisfaction through oral and written communication.
• Publish reporting to customers including service reports and monthly performance reports.
• Provide occasional vacation coverage and 7 X 24 emergency support to customers and other Field Service Engineers.

Qualifications

You Must Have:

• Bachelor's degree in a technical/Engineering discipline.
• 5+ years of related Field Service Engineering work experience.
• Valid Driver's License

We Value:

• Knowledge and skills with Honeywell DCS and networks: Experion PKS hardware & software, in addition to TDC2/3000, FTE, TPS, LCN, UCN, Hiway, various system architecture, operations, and Process Controls.
• A strong commitment to safety and a safe working environment.
• Self-motivated, ability to meet deadlines and work under pressure, work independently and as part of a team.
• Effective communication (verbal and written) and interpersonal skills, along with proven ability to interact professionally with peers and customers.
• Project a positive attitude focused on meeting and exceeding Honeywell's and customer expectations.
• Knowledge and skills with servers/PCs, IP Networking technologies (switch, router, firewall, etc.).
• Fundamental knowledge of 3rd Party technologies and software.
• Project Management experience (budget control, schedules, resource allocation, reporting)
• Previous technical Field Service and customer service experience
• Good written and oral communication, and presentation skills
• Advanced Degree
• Ability to travel > 50%
• Be able to work effectively both individually and with a group without the need for direct supervision.
• Critical thinking and troubleshooting skills; capable of learning available analysis tools to solve complex system or process problems.
• Capable of writing, reviewing, and/or editing various types of technical reports
• Able to conduct formal meetings with customer management personnel.
• Willing to develop extensive product knowledge in formal and on-the-job training environments, working with the latest Honeywell technology.
• Proficient with Microsoft Office applications (DB, SQL, scripting)

BENEFITS:

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date 10/14/2026

Honeywell is an equal opportunity employer. Qualified applicants for employment with Honeywell will be considered without regard to race, color, national origin, religion, age, sex (including sexual orientation, gender identity, and pregnancy) disability, protected veteran status, or any other legally protected status.

About Us

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.

Job Info

• Job Identification 159753
• Job Category Customer Experience
• Posting Date 10/14/2026, 06:43 PM
• Job Schedule Full time
• Locations 3079 Premiere Pkwy Ste 100, Duluth, GA, 30097, US
• Hire Eligibility Internal and External
• Relocation Package None