Head of Total Rewards Operations, U.S. & Canada

Head of Total Rewards Operations – U.S. & Canada Siemens Healthineers is seeking a Head of Total Rewards Operations – U.S. & Canada to lead the execution and delivery of Total Rewards administration across the region. This is a hands‑on operational leadership role, responsible for service delivery, controls, and team performance— not strategy or program design. You will ensure accurate, compliant, and efficient execution across a complex, high‑volume environment. Key Responsibilities Operational Leadership Lead end‑to‑end delivery across Benefits, Compensation Administration, Leave & Absence, and Mobility Drive performance against SLAs, KPIs, and operational metrics Ensure consistent, accurate, and timely execution across all processes Controls & Compliance Own SOPs, internal controls, and audit readiness Ensure compliance with U.S. and Canadian regulations, tax rules, and company policies Partner with Audit, Legal, and Finance on SOX controls and reviews Proactively identify and mitigate operational risk Team Leadership Lead and develop a multi‑functional operations team Provide guidance on complex cases and escalations Drive accountability, ownership, and performance standards Systems & Process Improvement Partner with HRIS/IT on Workday, Dayforce, and system enhancements Drive process standardization, automation, and efficiency Manage operational calendars and workflows Reporting & Financial Alignment Oversee reporting, reconciliations, and data accuracy Partner with Payroll and Finance on accruals, costing, and financial integrity Requirements Must‑Have 10+ years in HR/Total Rewards operations 5+ years leadership experience Experience across multiple Total Rewards functions (not siloed) Strong background in controls, compliance, and audit (SOX preferred) Hands‑on experience with HR systems (Workday, Dayforce, or similar) Knowledge of U.S. and Canadian regulatory environments Nice‑to‑Have Shared services or global delivery model experience Certifications (CEBS, CCP, GPHR) Experience with ServiceNow or similar ticketing systems What Great Looks Like Thinks in process flows and execution, not theory Proactively addresses risk, controls, and audit readiness Brings structure to complex operations Balances people leadership with execution rigor Measures impact with data and operational metrics What This Role Is Not Not Total Rewards strategy or program design Not a siloed functional role The Base Pay Range For This Position Is $189,950 - $261,184 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. Benefits Medical insurance Dental insurance Vision insurance 401(k) retirement plan Life insurance Long‑term and short‑term disability insurance Paid parking/public transportation Paid time off Paid sick and safe time Equal Employment Opportunity Statement Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, click here. #J-18808-Ljbffr