Medical Office Receptionist

Job Description

Job Description

Medical Office Receptionist

Gary, Indiana, USA

At Marram Health Center of Gary, we are dedicated to providing exceptional healthcare services to our community. As a Medical Office Receptionist, you will play a vital role in ensuring the smooth operation of our front desk and supporting our medical staff in delivering quality care.

Join Our Team!

We are seeking a full-time Medical Office Receptionist to join our team. As a Medical Office Receptionist, you will be responsible for providing excellent customer service, answering phone calls, scheduling appointments, and performing various administrative tasks.

Employee Benefits:

• 401K with 20% company matching

• 11 paid holidays

• Competitive wages

• Generous PTO

• Employee discounts (YMCA)

• Employee referral program

• HSA/FSA accounts

• Medical, dental, and vision insurance

• Tuition assistance up to $200/month

• Education loan assistance up to $5250/year

• Casual Fridays

• Company paid life insurance policy

• Company paid long term disability

• Optional insurances (short term disability)

• Employee recognition events

• Employee Assistance Program

• Free health screenings

Vital Duties and Responsibilities:

• Provides clerical support for a federally qualified health center

• Answers and redirects telephone calls

• Maintains medical staff/department schedules and calendars

• Performs check-in and check-out of clients

• Receives payments from clients for co-pays and payments on account

• Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department

• Data entry of information using the appropriate format and agency guidelines

• Coordinates and communicates information with internal and external customers

• Flags client appointments for HAP’s

• Makes appointment reminder calls to new clients

• Performs deposit of office cash receipts

• Contacts, schedules appointments and processes paperwork for referrals

• Initiates ROI forms for info requested by medical staff from other providers

• Scans documents and insurance cards

• Coordinates client requests for ROI and form completion

• Monitors no- shows/cancellations and sends letters to clients as appropriate

• Requests/tracks needed health records

• Receives, sorts, forwards office mail

• Communicates in-patient consultation requests to medical staff

• Maintains updated medical staff schedules and on-call calendar

• Formulates reports for the department, associated committees and reports as requested

• Provides clerical support (copying, collating, form completion) for medical staff

• Copies agency-wide e-mail notices for medical staff

• Maintains adequate supplies inventory (office, charting, etc.)

Core Duties and Responsibilities:

• Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department

• Data entry of information using the appropriate format and agency guidelines

• Coordinates and communicates information with internal and external customers

• Flags client appointments for HAP’s

• Makes appointment reminder calls to new clients

• Performs deposit of office cash receipts

• Contacts, schedules appointments and processes paperwork for referrals

• Initiates ROI forms for info requested by medical staff from other providers

• Scans documents and insurance cards

• Coordinates client requests for ROI and form completion

• Monitors no- shows/cancellations and sends letters to clients as appropriate

• Requests/tracks needed health records

• Receives, sorts, forwards office mail

• Communicates in-patient consultation requests to medical staff

• Maintains updated medical staff schedules and on-call calendar

• Formulates reports for the department, associated committees and reports as requested

• Provides clerical support (copying, collating, form completion) for medical staff

• Copies agency-wide e-mail notices for medical staff

• Maintains adequate supplies inventory (office, charting, etc.)

Education and Experience:

• High School diploma or G.E.D. required

• A certificate or degree from a vocational or technical school preferred

• Six months related work experience/training preferred

Apply Now!

Are you passionate about providing exceptional customer service and supporting the delivery of quality healthcare? Are you looking for a rewarding career opportunity with a dynamic and forward-thinking organization? If so, we encourage you to apply for this exciting role. Please visit our website at for additional information in regards to our organization.