Bilingual Customer Service Representative - DEGREE REQUIRED

Job Description

Job Description

Bilingual Customer Service position in Irving!

Bachelor's Degree Required

Begin your career with an EXCITING Fortune 500 organization that has a nation-wide reputation for positive customer service. They have been celebrated by the Axio Harris poll as #2 for brand recognition and excellence among the top 100 brands reviewed.

Excelled program for rapid progression within the organization for those who qualify. They offer great opportunities for growth and encourage progression within their organization.

Employees receive a full benefit package including pension, vacation, PTO, health care and fitness, stock options, 401K with matching, automobile at cost, and education reimbursement. Once hired, there are opportunities to HYBRID!

Casual environment in a professional setting. Jeans, t-shirt, tennis shoes, and baseball cap are welcomed.

As an industry leader, they take pride in their team environment focused on engaged and eager professionals. Our client offers a strong sense of community, with focus on personal interests such as leadership training, sponsored sports teams, book clubs, and support for charitable efforts.

Location:

• Irving, TX

Schedule:

• Standardly M-F 8-5, does require flexibility and availability through 7AM-8PM rotations.

Compensation:

• Bachelor's Degree: $21.50 - 23.50/hr

Responsibilities:

• Handles Incoming and Outgoing calls on a dialer
• Contact customers to provide lease-end options
• Contacts customers to verify final intentions
• Contact dealers to verify balloon and lease returns
• Quotes payoffs to customers, dealers, and insurance companies
• Acts as a contact for customer and dealer questions
• Provides general customer service
• Provides marketing information to customers in an effort to promote lifetime loyalty

 

PrideStaff (North Dallas location) is a locally-owned staffing & placement firm with a strong reputation as a fun-loving, quality-focused service provider. Our employees enjoy the following:

• A professional, supportive team environment
• Representation to North Dallas’ top employers
• Full medical benefits package
• Dedicated consultants who provide industry insights & resources to ensure continued career development

These are some of the many reasons we were recently recognized as one of Dallas’ Best Places to Work!