Program Manager - RISE Center

Job Summary The Program Manager supports the UT Dallas Center for Retail Innovation and Strategy Excellence (RISE Center) by managing programs, events, partnerships, and administrative operations. This role is responsible for planning, coordinating, and executing Center activities while supporting the continued development and enhancement of programs and operational processes. Serving as a primary liaison, the Program Manager engages with students, faculty, campus partners, sponsors, and external stakeholders. Key responsibilities include managing the annual conference, student competitions, National Retail Federation (NRF) student organization activities, group travel, and recurring programming such as workshops and lunch-and-learn sessions. This position requires the ability to manage multiple priorities, coordinate complex logistics, and support operational and administrative functions while exercising independent judgment in a fast‑paced, dynamic environment. The Program Manager also contributes to program development, operational planning, and the continuous improvement of RISE Center initiatives. Minimum Education and Experience Bachelor’s degree; Three to five years experience in a field relevant to the program; or any equivalent combination of education and experience. Preferred Education and Experience Background in a higher education or academic environment Demonstrated involvement in managing programs, conferences, or large‑scale events Experience improving administrative processes, workflows, or systems Familiarity with working alongside external partners, sponsors, or vendors Experience supervising staff or coordinating the work of others Familiarity with university systems such as PeopleSoft and eProcurement preferred Knowledge, Skills, and Abilities (KSAs) Knowledge of travel coordination, logistics planning, and group event support Understanding of budget tracking, reconciliation, and financial processes Strong proficiency in Microsoft Office (Excel, Word, Outlook, Teams) Other Qualifications To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. Essential Duties and Responsibilities Program and Event Management Lead planning and execution of programs and events, including the annual conference, workshops, and lunch‑and‑learn series Manage event logistics: room reservations, scheduling, vendor coordination, catering, materials preparation, and on‑site support Coordinate student competitions, including timelines, communications, submissions, and event execution Support activities of the National Retail Federation (NRF) student organization Operations and Administration Oversee day‑to‑day operations of the RISE Center to ensure alignment with program goals and operational priorities Maintain records, databases, and documentation related to programs, events, and operations Coordinate across departments to support program implementation and service delivery Oversee administrative workflows and ensure completion of tasks Provide administrative support as needed to ensure continuity of operations Financial and Travel Coordination Monitor program budgets, track expenditures, identify discrepancies, and support budget planning and resource allocation Process purchases, reimbursements, and travel arrangements using university systems such as PeopleSoft and eProcurement Coordinate group travel for students and program participants, including itineraries, lodging, transportation, and reimbursements Facilitate engagement with sponsors, partners, and external stakeholders to support program delivery and relationship development Develop and distribute communications and materials to support programs and engagement efforts Process and Oversight Develop, implement, and refine administrative processes and workflows to support operational efficiency and scalability Provide functional supervision, guidance, and training to administrative support staff or student workers, as applicable Exercise judgment in prioritizing tasks and resolving administrative issues Reporting and Continuous Improvement Track program metrics and operational outcomes; prepare reports and identify opportunities to improve efficiency, participation, and program effectiveness Performs other duties as assigned. Physical Demands and Working Conditions Physical activities and working conditions are similar to those described in the official job description for a Program Manager or a related position. Work Notice Work will be performed on‑site and in person. What We Can Offer BCBS PPO Medical Insurance Options – 100% paid employee medical coverage for full‑time employees AD&D Insurance Dental & Vision Plan Options Long and short‑term disability TRS Retirement Plan Fertility Benefits Paid time off All UT Dallas employees have access to various professional development opportunities, including membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program. Special Instructions Summary All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator. #J-18808-Ljbffr University of Texas at Dallas