Associate Storage Engineer

If youre one to rise to a challenge, this opportunity is for you. Your resume is great, but we also want to know what drives you. Were committed to culture and seek employees who can grow both professionally and personally with us.
THESE ARE THE JOB DUTIES AND RESPONSIBILITIES OF AN ASSOCIATE STORAGE ENGINEER:
Provide maintenance support for NetApp and Rubrik, and perform Rubrik and PayRange installations
Schedule service calls and coordinate the delivery of parts to meet the customers SLAs
Maintain NetApp and Rubrik storage equipment
Troubleshoot and follow product repair action plans (disk/controller swaps, etc.)
Act as smart hands with direction from a support center
Install an array of PayRange devices in multiple locations locally
Interact with IT customers, TSP technical team members, and external support organizations
Impact extends to customer technical representatives, including systems administrators and technical managers
Weekend and evening work required, as are occasional holidays
YOU SHOULD BE ABLE TO HANDLE EVERYTHING ABOVE BECAUSE YOU HAVE EXPERIENCE LIKE:
Any IT or storage experience is welcome, but not a requirement
Exposure to data center environments is preferred but not required
A strong sense of urgency, time management, and customer-facing skills are required
Must have a general understanding of Microsoft Outlook and demonstrate superb communication skills (phone/email/in-person)
Good job stability must be reflected on resume
Must be reliable, proactive, and possess the ability to take ownership of multiple engagements
ADDITIONAL INFORMATION ABOUT THIS ROLE:
In this role, you will work with one other teammate
Must have reliable transportation and a valid drivers license
Must be able to lift and install equipment (up to 75 pounds) into customer racks
Fluent in English
Pay: up to $30.00 per hour
View our benefits information here:
Candidates must be authorized to work in the United States
WE ARE TSP
TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.

We create great customer experiences by saving you time and money. Were driven by integrity we do what we say we will do exceeding expectations. Our value-based pricing is tailored to your business objectives, with your success as our top priority. We dont manufacture devices or sell software our product is our people.

TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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