Operations Coordinator

Operations Coordinator

Position: Operations Coordinator

Our Values

Employee-Owned: We are all invested in the successful moves and storage of our customers

Professional: We are full-time movers and we do the job right

Accessible: We are here for you when you need us and how you need us

Consistent: You will deal with the same people throughout the process

Position Summary

The Operations Coordinator is responsible for the daily execution of Sloan's dispatch, warehouse, and field support functions. This is a hands-on role at the center of our day-to-day operations ensuring jobs are staffed and launched on time, the warehouse is organized and ready, and our fleet is clean and operational. This role requires significant weekend work.

This role reports directly to the General Manager and works closely with our Lead Salesperson to support smooth job handoffs. The right candidate is dependable, detail-oriented, and takes ownership of their responsibilities in the warehouse, in the field, and at the desk.

Key Responsibilities

• Daily Dispatch & Job Coordination
• Crew Coordination & Scheduling
• Warehouse Operations
• Fleet Readiness
• Administrative Support
• Customer Communication

What Success Looks Like

Jobs launch on time every day crews are prepared, materials are staged, and trucks are ready. The warehouse is consistently organized and materials are accurately tracked job to job. The fleet is clean and road-ready with no avoidable surprises on dispatch mornings. SmartMoving data entry and time logs are current and accurate, supporting clean payroll cycles. The General Manager can rely on daily operations running smoothly without direct oversight of every detail.

Qualifications

• 12+ years of experience in moving and storage, warehousing, dispatch, or a related field
• Organized and dependable with strong attention to detail and follow-through
• Clear communicator comfortable with crews, customers, and management
• Ability to operate a forklift; certification required or willingness to obtain upon hire
• Experience with SmartMoving software preferred but not required
• Comfortable in both warehouse/field environments and basic office tasks
• Valid driver's license with a clean driving record
• Availability and willingness to work most weekends

Compensation: $20 $22/hour based on experience, with clear opportunity for advancement as the role and company grow

Equity: Participation in company equity, reflecting your ownership stake and shared success

Support: Partnership with a strong team focused on operational excellence and customer satisfaction

Why Join Us?

Be part of an employee-owned company where your work directly impacts your financial future

Step into a high-visibility role with real ownership over daily operations

Grow into greater responsibility this role is designed with advancement in mind

Work with a team committed to becoming the premier moving and storage company in the DMV area

Build lasting relationships not just transactions

Work schedule

• Monday to Friday

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Profit sharing