Business Development Specialist

JOB SUMMARY Under the general direction of the Director of Sales, the Business Development Specialist will play a fundamental role in achieving revenue growth objectives by sourcing new sales opportunities through inbound lead follow-up and generating new leads for their location and satellite laboratories. The Business Development Specialist is responsible for prospecting, capturing new clients and sales to drive an increase in revenue. The Business Development Specialist must demonstrate excellent interpersonal and customer service skills, as well as strong organizational and follow‑up skills. This position will specifically be selling testing services for Environmental, Food, and Radiological testing offered at both the Merrillville, IN and Northbrook, IL locations. ESSENTIAL FUNCTIONS Prospecting and capturing new clients by sourcing new sales opportunities through inbound lead follow‑up and outbound cold calls and emails Cultivate strong, collaborative relationships with clients, helping them to achieve their business goals through services Microbac offers Develop and execute business plans resulting in the growth in sales revenue Maintain up‑to‑date knowledge and understanding of industry trends, conditions, regulatory requirements, and competitors’ pricing, and other factors that may influence customers in order to present them with honest and accurate value propositions that favor utilizing our services Collaborate closely with members of the sales team and laboratory technical staff to understand current and future service offerings and capabilities Increase sales revenue through the development and execution of business/sales plans Establish a positive rapport with clients and collaborate closely with them to understand their needs Collaborate with internal Customer Relationship team, ensuring the needs of our clients are being met Develop and maintain thorough understanding of the assigned territory and industry Leverage knowledge of clients, industry trends, and changes to proactively anticipate and address the needs of clients Collaborate with technical and marketing teams to create marketing materials and presentations targeted to specific industries and clients Utilize Salesforce or other CRM software to identify, connect, and document sales activity with clients Manage personal work expenses effectively and within budget Travel efficiently and safely throughout assigned region Commission opportunities are available for this role Perform administrative duties, such as preparing sales reports and quotes, maintaining sales records, etc. Maintain current and complete files on all clients and client contacts Maintain an elevated level of client contact MINIMUM QUALIFICATIONS Bachelor’s degree in Marketing, Sales, Food Science, Microbiology or related field preferred Minimum 3 or more years of related technical sales and marketing experience required Must have strategic planning and execution experience – knowledge of contracting, negotiating, and change management Prior customer service experience Excellent communication and presentation skills and abilities Confidence leading meetings and negotiations Ability to understand and align the needs of others with company services and present compelling value propositions Residence within the communicated territory/region or willingness to relocate General understanding of the targeted industry Acceptable driving record WORKING CONDITIONS AND PHYSICAL REQUIREMENTS The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception. WORKING CONDITIONS While performing the duties of this job, the employee will be in a general office environment. The noise level in the work environment is usually moderate. This job may require up to 20‑40% travel based on assigned region. OTHER This job description is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time. Employment is at‑will. Microbac promotes a drug‑free, alcohol‑free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration. Microbac is an Equal Opportunity Employer – We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment. #J-18808-Ljbffr