Member Experience Specialist
Burn Boot Camp
Job Description
Job Description
Benefits:
- Bonus based on performance
- Opportunity for advancement
- Training & development
- Company parties
- Employee discounts
- Flexible schedule
Member Experience
- Greet every member with warmth, enthusiasm, and genuine connection
- Support members with check-ins, scheduling, and account questions
- Create a welcoming, uplifting environment that reflects our core values
- Celebrate member wins and build strong community relationships
- Educate prospective members on our training program and membership options
- Conduct studio tours and assist with membership sign-ups and renewals
- Support retail sales: restocking, displays, and transactions
- Maintain a clean, organized front desk and lobby area
- Assist with childwatch check-ins (if applicable)
- Help with studio events, challenges, and community initiatives
- Communicate effectively with trainers, leadership, and members
- Positive, energetic, people-focused personality
- Dependable and consistent with excellent communication skills
- Ability to multitask in a fast-paced, high-energy environment
- Comfortable talking to people, selling memberships, and helping members
- Problem solver with an ownership mindset
- Passion for health, fitness, and community impact
- Must be 18+
- Basic computer and customer service skills
- CPR/AED certified (or willing to obtain after hiring)
- Be part of a mission-driven, positive, high-energy team
- Make a real difference in people’s lives every day
- Growth opportunities within a rapidly expanding brand
- Free membership
- Supportive, fun, and uplifting work environment
Vacancy posted 11 days ago
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