SUPERVISOR, CASE PROCESSING SPECIALIST

Case Processing Specialist Supervisor

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things. Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Summary: The Case Processing Specialist Supervisor provides guidance in the processing of cases, immigration records management, and document preparation process for ICE Personnel. Works under the general direction of ICE field office personnel.

Primary Duties and Responsibilities:

• Lead the Case Processing Specialist in processing cases and performing all peripheral activities, immigration records management, and document preparation.
• Assist the preparation, review and management of case files, ensuring accuracy and completeness in all documentation.
• Ensure Alien Files (A-files) and ICE systems reflect a case status that is updated, accurate, and complete.
• Ensure case processing staff maintain and update electronic and paper-based case files, ensuring compliance with federal privacy laws, DHS policies, and federal data security requirements.
• Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from multiple databases, and other government sources.
• Maintain up-to-date case status records, court scheduling details, and case tracking logs.
• Ensure the generation of case status reports and monitoring dashboards.
• Assist with docket coordination with EOIR and USCIS. Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates.
• Review appropriate paperwork for completeness and accuracy.
• Ensure all administrative applications are reviewed, A-files are updated, and docket officers timely notified for appropriate law enforcement action.
• Track compliance with release conditions and report violations, as applicable.
• Assist ICE Office of Principal Legal Advisor (OPLA) in obtaining criminal history checks and other supporting documentation as needed prior to court.
• Assist ICE personnel with scheduling and coordinating interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.
• Direct the organization and preparation of removal documents and coordinates with ICE personnel for scheduling removal and staging flights. Ensure all documentation is prepared and accurate.
• Performs other duties as assigned.

Minimum Requirements:

• Associate's degree from an accredited institution or one (1) year of directly related industry experience required.
• Experience and/or training related to reviewing law enforcement documentation such as detention files, custodial records, or immigration case files including A-files and DHS databases, or previous experience conducting interviews for immigration or detention related purposes required.
• Bachelor's degree in a related discipline is preferred.
• Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
• Must be able to disseminate verbal instructions or training clearly and in a manner that is understood by the intended audience.
• Must be able to write memorandums and reports in a clear, concise, and accurate manner.
• Ability to interpret complex written and oral communication, documents, and instructions.
• Ability to make and implement decisions without assistance.
• Ability to give instructions and have them conducted.
• Proficient with general PC application software products (Microsoft Office suite).
• Must be at least twenty-one (21) years of age or older.
• Must be a United States Citizen.