Customer Service Pharmacy Technician

About the Job

Our Company

SpecialtyRx is a Long-Term Care pharmacy providing pharmaceutical services to long term care facilities and assisted living communities. SpecialtyRx takes pride in delivering personalized care and quality pharmacy services.

Responsibilities:

• Perform duties assigned by the Data Entry Manager.
• Answer phones and respond to orders, re-orders and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed.

Qualifications:

• Active FL Board of Pharmacy, Pharmacy Technician Licensed required.
• Previous experience in pharmacy.
• LTC pharmacy experience preferred.
• Knowledge of brand name and generic medications.
• Strong attention to detail and organizational skills.
• Moderate to advanced computer skills required.
• Great telephone etiquette a must.
• Frameworks / ECM knowledge a plus.
• High school diploma or equivalent .

Shift :

• 2:30pm-11:00pm with rotating weekends and holidays.
• Onsite.

Company Benefits:

• We offer a competitive salary and benefit package.

EEO Statement , SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.

EO/Minorities/Females/Disabled/Veterans