Legal Collections Specialist

Job Description

Job Description

We are looking for a Legal Collections Specialist to support a legal organization in La Jolla, California through effective account follow-up and client communication. This Long-term Contract position is ideal for someone who can manage a high-volume workload, maintain accurate records, and build productive relationships while resolving outstanding balances. The role works closely with accounting and client contacts to keep collections activity organized, thorough, and results-driven.

Responsibilities:
• Manage a large portfolio of outstanding client accounts and invoices, following up consistently to drive timely payment resolution.
• Conduct a high volume of daily outreach regarding overdue balances and unresolved appeals, using clear and tactful communication.
• Document collection activity thoroughly and keep account records current in accordance with established firm procedures.
• Create, review, and interpret daily reporting to monitor aging accounts, payment activity, and collection progress.
• Serve as a primary point of contact between the organization and clients on matters related to receivables and payment status.
• Partner with accounting colleagues to investigate discrepancies, address billing concerns, and help clear past-due amounts.
• Maintain a service-oriented approach that supports strong client relationships while advancing collection efforts.
• Assist with additional assignments and special projects related to collections operations as needed.• At least 1 year of collections experience, with exposure to a detail-focused services environment strongly preferred.
• Background in commercial, consumer, or credit collections, including familiarity with standard collection workflows.
• Proficiency with Microsoft Office applications, especially Excel, along with accurate data entry and 10-key skills.
• Strong written and verbal communication skills with the confidence to interact effectively with clients and internal teams.
• Solid analytical thinking and problem-solving ability when reviewing accounts and resolving payment issues.
• Ability to stay composed and effective in a fast-paced or high-pressure environment.
• Strong organizational skills, close attention to detail, and a willingness to adapt to changing priorities.
• Experience with ProLaw is a plus.