Banquet Server | Part-Time | Greensboro Coliseum Complex

Position Summary A Banquet Server plays a critical role in delivering exceptional guest experiences by providing professional and efficient food and beverage service during events. The primary function is to ensure that all guests feel welcomed and attended to, following event specifications and service standards. From the setup of banquet spaces to the seamless execution of meal service, the Banquet Server maintains an acute focus on detail and hospitality. Banquet Servers work collaboratively with kitchen and event staff to ensure the timely delivery of courses, adapt to guest needs in real-time, and uphold the ambiance and quality of the event. Beyond serving, they contribute to the overall success of events by maintaining cleanliness and organization throughout the service, resetting spaces for subsequent events, and ensuring that all equipment is cleaned and stored appropriately. Whether it’s a formal gala, a corporate event, or a wedding reception, they add value to the venue and event host by embodying professionalism, efficiency, and a guest-focused attitude. This role pays an hourly rate of $13.00–$15.00 and is tip eligible. Benefits for Part-Time roles 401(k) Savings Plan, 401(k) matching. About The Venue The Greensboro Complex is a versatile multi-building facility serving the community of Greensboro and surrounding areas. It hosts a wide array of events such as athletic competitions, cultural arts showcases, concerts, theater performances, educational activities, fairs, exhibits, conventions, convocations, trade shows, and consumer shows. The Complex includes nine venues, including the 22,000‑seat First Horizon Coliseum, the 167,000‑square‑foot Special Events Center, a 4,500‑seat mini‑arena, eight meeting rooms, the White Oak Amphitheatre, Piedmont Hall, The Novant Health Fieldhouse, Greensboro Aquatic Center, The Terrace, the ACC Hall of Champions, and the 300‑seat Odeon Theatre. It annually hosts over 1,100 events and is highly regarded among promoters, producers, event planners, and patrons. Responsibilities Read and understand banquet event orders. Provide fine‑dining‑level food and beverage service to guests for all events, consistent with standards of service. Initiate and maintain friendly and professional contact with guests, ensuring that all needs are anticipated and met. Set up and maintain food and beverage stations in various locations throughout the building, consistent with standards of service. Maintain an inventory for both food and beverage stations. Maintain all event areas and front‑of‑house staging areas in a tidy and organized manner. Participate in both the set‑up and clean‑up of food and beverage service items. Work independently during slower times. Perform safe work by helping to create a safe and clean work environment. Engage in high levels of social contact and frequently deal with patrons. Ensure that work is accurate and complete. Maintain a customer‑focused, positive, and professional attitude. Qualifications High school diploma or equivalent GED strongly preferred. Equivalent experience may be substituted. Minimum of one (1) year of work experience in events, banquets, or restaurants preferred. Ability to lift, push, pull, or carry heavy objects often; able to carry at least eight entrees per tray. Ability to work a flexible schedule, including nights, weekends, and select holidays. Knowledge of basic arithmetic (addition, subtraction, multiplication, and division). Punctuality with consistent attendance. Ability to respond to simple complaints or inquiries from customers. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. This position will remain open until July 24th, 2026. #J-18808-Ljbffr