Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Care Specialist

$25 per hour

Pye-Barker, formerly Acadiana Security Plus

Make a difference, protect lives, and achieve your dreams. Build your career with the industry‑leading fire, life safety and security company. In this position, Customer Care Specialist travel to client sites on a rotating basis to ensure clients’ needs are met. As a trained expert of our client’s security products, this position ensures that clients work comfortably with their security technologies. This position requires regular communication over the phone, via email and in‑person. Essential Duties & Responsibilities Review, implement and follow up on requests from clients and internal team members to include Service, Accounting, Verification Center, and Data Center. Meet established goals for performing proactive client calls and customer visits. Schedule retention visits with customers to review client info and address any questions, concerns, or training needs. Review client concerns with Manager to determine appropriate action for at‑risk clients. Review incident reports daily, follow up with clients to determine the cause, and follow up with appropriate action to prevent further false alarms, including training and/or system service. Perform tasks and provide communication regarding installation projects for new and existing clients, including welcome and Wrap‑Up emails, collect Account set‑up information, communicate updates and timeframes, and process close‑out documents. Develop a complete understanding of all approved equipment and applications to provide training, support, and education to clients on system usage. Input data into Sedona database to include details regarding client calls and visits, follow‑up on client requests, cancellation information, and incident follow‑up. Submit Account Status Change and Cancellation forms via SPIN (intranet). Follow up on cancellation requests to determine the specific reason and respond appropriately. Review with Department Manager(s) if cancellation is the result of cost or service concerns to potentially retain the client. Complete projects and perform other duties as assigned or needed. Examples include ordering and delivering cards or fobs, providing parts to job sites, filing, re‑evaluating client data, or communicating technology updates to clients. Any other duties assigned by management. Education & Qualifications A high school diploma or equivalent Valid driver’s license with a clean driving record One year of customer service experience A team‑oriented, upbeat personality Ability to exercise judgment and make decisions Ability to communicate effectively Computer and math proficiency Ability to manage multiple priorities and work in a fast‑paced environment Other Duties Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy. Performs other duties as assigned. Physical Requirements Ability to lift up to 10lbs Comfortable walking around job sites and occasionally use of step ladders Pay $25/hour + Mileage Reimbursement Benefits And Perks Excellent pay Medical, dental, vision Company paid life insurance Company paid short‑term disability 401K with employer match Paid vacation and company holidays Training and Career Development Company vehicle (if job applicable) Immediate qualification for the ALL In Ownership Plan for all eligible full‑time employees Pye‑Barker Fire and Safety is an Equal Opportunity Employer #J-18808-Ljbffr

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Care Specialist in Portland, OR vacancy
  •  ...industrial markets. We encourage you to learn more about opportunities with Pioneer Metal Finishing and join our team today! The Customer Care Specialist is a site-based, execution-focused role responsible for the day-to-day management of customer orders, customer... 
    Suggested
    Daily paid
    Full time
    Part time
    Immediate start
    Flexible hours
    Shift work
    Night shift
    Afternoon shift

    Pioneer Metal Finishing

    Tualatin, OR
    5 days ago
  • Pioneer Metal Finishing in Tualatin, Oregon, seeks a Customer Care Specialist responsible for the management of customer orders, communications, and issue resolution. This role focuses on ensuring accurate order processing and enhancing customer satisfaction through proactive... 
    Suggested

    Pioneer Metal Finishing

    Tualatin, OR
    5 days ago
  • Calliearmstrong in Vancouver, Washington, is seeking a Customer Relations Representative - State Farm Agent Team Member. In this role, you will create exceptional customer experiences and support the growth of our insurance agency. Your responsibilities include managing... 
    Suggested

    Calliearmstrong

    Vancouver, WA
    3 days ago
  •  ...Elijahhouseliving is hiring for a position that provides essential support to customers and pharmacists in Portland, Oregon. The role involves assisting customers at the counter, retrieving prescriptions, and ringing up orders. In addition, the candidate will order and... 
    Suggested

    Elijahhouseliving

    Portland, OR
    4 days ago
  • $75k - $140k

     ...individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by... 
    Suggested
    Full time
    Work at office
    Local area

    Liberty Mutual Insurance

    Lake Oswego, OR
    5 days ago
  •  ...Elijahhouseliving in Vancouver, Washington, is seeking a dedicated individual to assist customers at the counter and manage prescriptions efficiently. This role involves ringing up orders, ordering and stocking drugs, as well as providing high-quality member service. The... 

    Elijahhouseliving

    Vancouver, WA
    3 days ago
  • $17 - $19 per hour

    Pacific Office Automation is seeking an Entry-Level Customer Care Representative to join our Beaverton, OR team. This full-time position offers the chance to start a professional career in a tech-focused environment while providing excellent customer support. Key responsibilities... 
    Full time
    Work at office

    Pacific Office Automation

    Beaverton, OR
    2 days ago
  • $25 per hour

    A leading fire and safety company is seeking a Customer Care Specialist to ensure client satisfaction by traveling to client sites regularly. This role involves proactive communication, following up on client requests, and maintaining incident reports. Candidates must... 

    Pye-Barker, formerly Acadiana Security Plus

    Portland, OR
    5 days ago
  •  ...Position Overview As a Customer Advisor at CarMax, you will play a vital role in delivering an exceptional customer experience. Acting as the primary liaison between customers and our skilled technicians, you’ll ensure transparency and trust throughout the service and... 
    Flexible hours
    Night shift

    CarMax

    Milwaukie, OR
    3 days ago
  •  ...Carmax - 13750 Southeast Johnson Road - Responsibilities: Deliver outstanding customer service by greeting all service customers warmly and professionally; Manage service communications by assisting with incoming calls and providing timely updates on vehicle status; Create... 

    CarMax

    Portland, OR
    2 days ago
  •  ...Overview About the job Travel customer representative As a Travel Customer Representative you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries... 
    Full time
    Immediate start
    Remote work
    Flexible hours

    INSPIRED

    Vancouver, WA
    4 days ago
  •  ...About the job Customer Representative About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home... 
    Immediate start
    Remote work
    Flexible hours

    Archer Travel Service, Inc

    Vancouver, WA
    6 days ago
  •  ...Elijahhouseliving in Tigard, Oregon is seeking a friendly and dedicated customer service assistant to support pharmacy operations. The role...  ...-level service and will enjoy various benefits including health care plans and paid time off. This is a great opportunity to join a... 

    Elijahhouseliving

    Tigard, OR
    2 days ago
  • A leading staffing agency is looking for a Customer Service Specialist to manage customer communications effectively in a high-volume, remote setting. The role includes handling calls, emails, and faxes while ensuring customer satisfaction through clear communication and... 
    Remote job

    Kanz

    Beaverton, OR
    2 days ago
  •  ...levels of decision-making. • Achieve assigned sales targets. • Develop and maintain an excellent relationship with prospects and customers. Qualifications • 3-7 years of sales experience within the Recruiting and Staffing industry • Entrepreneurial mindset with... 
    Remote work
    Shift work

    Planet Green Search

    Portland, OR
    8 days ago
  • $19.95 - $22 per hour

     ...Client Experience Team. Are you a quick thinker with strong customer service skills? A multi-tasking, problem-solver interested in bringing...  ...to at DoveLewis: ~ Advancing your emergency and critical care skillset at a teaching hospital dedicated to the growth of our... 
    Full time
    Currently hiring
    Flexible hours
    Shift work
    Night shift
    Rotating shift
    Weekend work
    Day shift
    Afternoon shift

    DoveLewis Veterinary Emergency and Specialty Hospital

    Portland, OR
    4 days ago
  •  ...Customer Service Representative The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability... 
    Work at office
    Flexible hours

    Puget Collision

    Portland, OR
    7 days ago
  • $45k

     ...Customer Service Representative Location: Tualatin, OR | Type: Full-Time | Base Salary: $45,000 - $60,000/year About the Role We are seeking an enthusiastic Customer Service Representative to join our team. In this role, you will be the go-to resource for... 
    Full time
    Work at office

    NPAworldwide

    Tualatin, OR
    3 days ago
  • $20 - $27.8 per hour

     ..., consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we...  ...between $20.00 and $27.80 . The actual compensation offered will carefully consider a wide range of factors, including your skills,... 
    Local area
    Immediate start
    Visa sponsorship
    Shift work
    Night shift

    Spectrum

    Vancouver, WA
    17 hours ago
  • $25 per hour

     ...safety, organization, and efficiency across their operations. Our customers rely on us to deliver solutions that are not just compliant,...  ...0 PM Creative Safety Supply is looking for a Customer Support Specialist who takes ownership of work and ensures nothing falls through... 
    Full time
    Apprenticeship
    Local area
    Shift work

    Creative Safety Supply

    Beaverton, OR
    3 days ago
  • $21 - $23 per hour

     ...Customer Service Specialist (Payment Processing) Employment Type: Temp to Hire (6+ months then permanent) Compensation: $21 23/hr. USD Work Hours: 8:00 AM 5:00 PM, 40 hours per week Location: Lake Oswego, OR (fully onsite) LHH has partnered with a company based in... 
    Permanent employment
    Temporary work
    Work at office
    Local area

    LHH

    Lake Oswego, OR
    2 days ago
  • $21 - $23 per hour

     ...Customer Service Specialist Job Title: Customer Service Specialist (Payment Processing) Employment Type: Temp to Hire (6+ months then permanent) Compensation: $21 23/hr. USD Work Hours: 8:00 AM 5:00 PM, 40 hours per week Location: Beaverton, OR (fully onsite... 
    Permanent employment
    Temporary work
    Work at office
    Local area

    LHH

    Beaverton, OR
    2 days ago
  • $17.13 - $19 per hour

     ...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team... 
    Hourly pay
    Start working today
    Local area

    U-Haul

    Vancouver, WA
    2 days ago
  • $17.75 - $18.75 per hour

     ...Customer Service Representative Salmon Creek Indoor Customer Service Representatives are vital to the success of our business. As the face of Salmon Creek Indoor, they help give customers the best possible experience by providing exceptional service. That means they... 
    Hourly pay
    Weekend work
    Day shift
    Afternoon shift
    Weekday work

    Lil Kickers

    Vancouver, WA
    2 days ago
  •  ...Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides...  ...web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as... 
    Work experience placement
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens Boots Alliance

    Lake Oswego, OR
    5 days ago
  • $17.13 - $17.5 per hour

     ...Title: Customer Service Representative Job Description: Job Overview The Customer Service Representative will be responsible for the cleanliness...  ...and willing to share with team. Knowledge of the upkeep and care of the cleaning equipment. Knowledge of cleaning compounds and... 
    Hourly pay
    Monday to Friday
    Shift work

    SBM Management Services

    Vancouver, WA
    5 days ago
  •  ...Customer Service Representative III The Neil Jones Food Company is looking for a Customer Service Representative III at our corporate headquarters in Vancouver, WA. The Neil Jones Food Company processes superior quality, fresh packed, vine-ripened California tomatoes... 

    The Neil Jones Food Company

    Vancouver, WA
    4 days ago
  •  ...Customer Service Representative The Customer Service Representative resolves incoming calls, makes outgoing calls, follows through on emails, and updates claims, along with various other daily tasks. This position requires an individual with a background in medical billing... 
    Local area

    Therapeutic Associates Physical Therapy

    Clackamas, OR
    4 days ago
  • $21 per hour

     ...Located in Vancouver, WA Pay: $21.00 Job Full Description Customer Support Specialist Step into the world of premium baby products with a company that's redefining excellence! Our client is an industry-leading manufacturer creating the safest, most innovative strollers... 
    Worldwide

    Express Employment Professionals Defunct

    Vancouver, WA
    1 day ago
  • $19.7 per hour

     ...Customer Service Representative As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need—right when they need it the most. You'll play a pivotal role in our high-performance environment by building connections... 
    Hourly pay
    Full time
    Temporary work
    Casual work
    Work at office
    Local area

    TMX Finance Family of Companies

    Vancouver, WA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Care Specialist. Be the first to apply!