Receptionist/admin

About the Company We are an established, industry-leading building products manufacturer based in Jacksonville, FL. We pride ourselves on innovation, high product quality, and exceptional customer service. We are currently seeking a dependable, organized, and proactive Receptionist / Administrative Assistant to join our team.

Position Overview This role serves as both the face of our front office and an essential operational support pillar for our Sales, Marketing, and Customer Service teams. The ideal candidate will combine traditional front-desk hospitality with strong detail orientation-handling inventory tracking, shipping fulfillment, CRM entries, and vendor coordination. Qualifications & Requirements

• 1-3+ years of experience in administrative, receptionist, or logistics support roles.
• Hands-on experience with shipping/fulfillment software (e.g., ShipStation or similar platforms).
• Familiarity with CRM systems (experience with Microsoft Dynamics 365 is a strong plus).
• Solid proficiency in Microsoft Office (Excel, Outlook, Word).
• Outstanding attention to detail, strong organization, proactive problem-solving skills, and clear communication.
• Ability to work at a desk while also having the capability to lift/move inventory boxes up to 30 lbs for packing and organizing.

Generous benefits include 100% of medical insurance paid by the company. 401K with match. Competitive PTO plan and holiday schedule which includes being off the whole two weeks from Christmas-New Years.


salary: $41,599 - $41,600 per year
shift: First
work hours: 8:30 AM - 4:45 PM
education: High School

Responsibilities

• Customer Support & Inquiry Routing: Answer all incoming multi-line phone calls promptly, greeting callers professionally and directing them to the appropriate department or individual. Monitor the general Customer Service email inbox and route website inquiries accurately.
• Office & Facility Supplies: Order and manage office supplies, cleaning/snack supplies, and shipping/first-aid materials. Perform monthly inventory checks on first-aid kits to ensure compliance and proper stocking.
• Attendance & Continuing Education Tracking: Track and report attendance to the American Institute of Architects (AIA) following concluded training or educational sessions.
• E-Commerce & Sample Shipping: Utilize ShipStation to ship product samples, product literature, apparel, and promotional items for the Marketing department.
• Inventory Control: Maintain and update the inventory tracking system for the Marketing closet (apparel, merchandise, literature). Proactively order replacement stock (literature, polos, jackets, promotional items) when supplies run low.
• Logistics & Tracking: Update master tracking sheets whenever outgoing packages are sent or new stock is ordered from outside vendors.
• Sales Lead Support: Weekly distribution of new home permit reports to field sales representatives to help generate potential project leads.
• CRM Management: Maintain accurate database records by entering new contacts and updating existing client/lead profiles

Skills

• Front Desk
• Greeting Customers
• Clerical Work
• Mail Distribution
• Administrative Duties
• Ordering Supplies
• Receptionist Duties
• Secretary - Admin Assist
• Filing
• Microsoft Office
• Answering Phones
• Sales Support
• Reporting
• Excel
• Dynamics

Qualifications

• Years of experience: 2 years
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.