System Support Specialist

Job details This Jobot Job is hosted by: Christian Aviles Salary: $21 - $23 per hour A bit about us My client provides water management solutions specializing in precise digital measurement, data delivery, and water preservation software. Why join us? Company-paid premiums for Medical Insurance, Life/AD&D Insurance and Short and Long-Term Disability Insurances Flexible Spending Account (Medical and Dependent care) and Health Savings Account available Voluntary group dental and supplemental life/AD&D insurances available 401(k) Retirement Plan (with up to 7.5% company match) Nine Paid Holidays Two Weeks Vacation 1st year Job Details Provide client support and technical issue resolution via phone, E-Mail, and other electronic mediums covering MM AMR, AMI from meter reading through to transfer into the customer billing system. Install and send new releases of company software to client via appropriate channels Identify and correct or advise, on operational issues in client computer or meter reading systems Configure software to connect to Internet application servers Obtain general understanding of OS and application operations related to company offered services Provide training to clients in the use of system and applications as related to company offered systems Once trained the position will require remote and on-site installation training to customers on company offered systems Support sale of Harmony 'Azure Cloud' & upgrades of DCS to Harmony Support Harmony interfaces, and a variety of technical needs including but not limited to 3Gtechnician.net, DCS, VRS, etc Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy #J-18808-Ljbffr