CX Transformation Lead — Hybrid Role
Assurant, Inc.
Assurant, Inc. in Miami is seeking a Customer Experience Transformation Owner to lead end-to-end experience initiatives. You will analyze data, design future-state experiences, and drive measurable improvements across operations, technology, product, and analytics teams. You will partner with senior leaders, manage pilots, and advance AI-enabled initiatives while shaping customer journeys and achieving business outcomes. This is a hybrid role with regular in-office collaboration in Miami. #J-18808-Ljbffr Assurant, Inc.
Vacancy posted 4 days ago
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