Senior Revenue Manager - Demand & Assortment

NICE TO MEET YOU!

We’re excited to get to know you - if this role sounds like a fit.

Our ideal candidate combines commercial instinct with analytical rigor and a genuine passion for food. Every FELFEL fridge is a marketplace of its own, and you make it perform: the right products, in the right quantities, at the right price, for each of our clients. You own FELFEL USA's food revenue, with demand planning, product mix, pricing, and promotions as your levers. You report directly to FELFEL USA’s CEO and act as our leading voice on consumption behavior and food performance.

Who are we? FELFEL is one of New York’s hottest food-tech scale-ups, changing the way people eat at work. Our smart fridges bring the city’s best local chefs and trendiest restaurants straight to the office. Our founders are closely involved here in New York as we build out this new region alongside our Swiss market, where we already serve more than 1,000 clients.

YOUR RESPONSIBILITIES

• Demand Planning & Food Ordering: You anticipate consumption across clients, weekdays and seasons, and translate it into precise supplier ordering, backed by our own forecasting models. Every forecast sits between an empty fridge and food thrown away, and moving that balance is the single biggest lever we have on both customer satisfaction and margin.
• Stocking & Allocation: You run the daily allocation of fresh and non-fresh products across all fridges through our stocking tool. The process is automated, the judgment is not: you supervise the outcomes, intervene where needed, and stay closer to our customers than any dashboard could bring you.
• Pricing & Promotions: You own pricing and promotions across our entire food range, and the revenue they drive, using both deliberately to grow consumption and strengthen profitability.
• Assortment & Category Insights: You understand why a product performs at one client and not at another, tailor each fridge's assortment accordingly, and feed those insights back to our Food team to shape future products.
• Commercial Partnership: You turn client feedback from our account managers into concrete assortment and stocking decisions, and you act decisively when a client is at risk.

YOUR PROFILE

• You have 5+ years in demand planning, category management, revenue growth management, or a similar analytical-commercial role, and you have owned the numbers rather than reported on them.
• You are commercially minded: you think in customer satisfaction, margin, and growth, and you can defend your numbers at executive level.
• You have strong analytical skills and turn data into decisions
• You are a doer who sets the direction and executes it, and you thrive in a start-up still building its processes.
• You have a passion for good food and believe office workers deserve a better lunch, every day.

YOU WILL BE MEASURED BY

• Adoption: How many people at each client actually eat with FELFEL, day after day. Your success shows up in a growing share of employees opening the fridge.
• Food waste: Fresh food is our promise and our biggest responsibility. You keep waste low without leaving customers in front of an empty shelf.
• Food profitability after waste: The true bottom line of your work: what our food business earns once waste is accounted for. You own this number end to end.

OUR BENEFITS

• Plenty of delicious food from our own FELFEL fridge
• Exceptional Italian coffee and a selection of fine teas
• Central Flatiron office and Brooklyn location, surrounded by NYC’s best culinary inspiration
• 20 days of PTO + 10 holidays (some flexible)
• Comprehensive healthcare options
• 401k options 
• Paid parental leave

 
*Benefits may evolve over time — this reflects what we currently offer.

APPLY NOW

Ready to apply? If this sounds like the perfect role, we can't wait to hear from you! 

ABOUT US

FELFEL is a modern corporate catering solution: chef-made, ultra-fresh meals available 24/7 — like an office restaurant, but at a fraction of the cost of traditional office catering. The smart fridge is stocked daily, with no pre-orders required. Widely regarded as an employee-favorite workplace benefit, FELFEL invented the smart-fridge category and now serves more than 1,000 clients worldwide, with 12 years of experience.

FELFEL VALUES

We value hospitality, excellence, and community. We also believe diversity in experience only contributes to team growth and success. Every employee has the right to work in surroundings that are free from all forms of discrimination and harassment. It is our policy to provide equal employment opportunities (EEO) to all applicants without regard to race, religion, age, gender, disability, national origin, sexual orientation, or veteran’s status.

Discover more at: felfel.com

Start : As soon as possible
Employment level : Full-Time, overtime exempt (part-time considered)
Pay : The pay for this role is between $120,000 - 150,000/Year
Location : New York City

About us

FELFEL is all about good food and coffee in the workplace: we help Swiss employers become masters of hospitality.

With our smart fridge ‘FELFEL’ and delicious barista coffee ‘Gavetti’, we enable companies to provide their employees with first-class, ultra-fresh food and drinks throughout the day. Whether hearty and traditional, modern and vegan or high in protein - our weekly changing menu ensures that all employees always have something to be excited about ;).

FELFEL is a family business that was founded in 2013. Today, we take care of around 1000 locations in Switzerland, and have 150 employees across our offices in Lausanne, Zurich and New York.