SaaS Technical Support Specialist - Customer Advocacy
Homerun B.V.
A tech company in Boston is seeking a Technical Support Specialist to deliver technical assistance to users of the SciSure platform. You will act as the primary point for escalations and facilitate communication between customers and the engineering team. The ideal candidate possesses strong analytical skills and a customer-centric mindset, with 1-2 years of experience in customer service or IT. Proficiency with tools like Zendesk and JIRA, along with a degree in computer science or IT, are preferred. Join us to enhance the customer experience! #J-18808-Ljbffr Homerun B.V.
Vacancy posted 11 hours ago
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