Customer Service

KFC

Job Title

Responsibilities:

Order Management: Accurately take and prepare guest orders, ensuring efficiency and attention to detail.

Guest Interaction: Provide top-notch guest experience through friendly interactions, maintaining cleanliness, and serving hot and fresh meals.

Team Collaboration: Contribute to a positive and collaborative family environment by working effectively with team members.

Speed of Service: Maintain fast and efficient service times while ensuring order accuracy.

Upselling & Product Knowledge: Suggest menu items or promotions to enhance guest experience and drive sales.

Handling Guest Concerns: Address customer complaints or concerns professionally and escalate issues as needed.

Qualifications:

Previous experience in customer service is advantageous but not required.

Excellent communication and interpersonal skills.

Ability to work efficiently in a team-oriented environment.

Commitment to maintaining high standards of cleanliness and food safety.

Apply

Vacancy posted 1 day ago

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