Inside Sales Coordinator
$40k - $60kNewtown Athletic Club
Job Description
Job Description
The Newtown Athletic Club (NAC) is seeking a motivated and professional Inside Sales Coordinator to join our Membership Sales team. This role is the first point of contact for prospective members and plays a critical role in creating an exceptional first impression of the club.
As an Inside Sales Coordinator, your primary responsibility is to respond to inquiries and schedule club tours. You are not responsible for selling memberships or closing sales—your focus is on engaging prospects, booking tours, and ensuring a smooth handoff to our Senior Membership Advisors.
This position is ideal for someone who enjoys fast-paced communication, delivering great service, and being part of a high-performing team.
What You’ll Do
Respond to Membership Inquiries
Answer inbound calls, texts, and emails from prospective members
Provide a friendly, professional, and polished introduction to the NAC
Respond quickly and efficiently to new inquiries
Schedule & Confirm Club Tours
Book tours with our Senior Membership Advisors
Clearly communicate what guests can expect during their visit
Confirm appointments and reduce no-shows through thoughtful follow-up
Support a High-Performing Sales Team
Maintain accurate notes and activity in the CRM system
Ensure clean handoffs to the Membership Advisor team
Work collaboratively toward shared monthly goals
What We’re Looking For
Strong communication skills (phone, text, and email)
Professional, welcoming, and service-oriented demeanor
Organized and detail-focused
Comfortable working with CRM systems and high inquiry volume
Ability to thrive in a fast-paced environment
Experience in sales, hospitality, customer service, or concierge roles is a plus—but personality, professionalism, and reliability matter most.
Schedule
Staggered hours to support peak inquiry times (evenings/weekends included)
Compensation
Target annual earnings: approximately $40,000-60,000 (full-time equivalent)
$22 per hour
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