Director, Client Services - Retail (Fully Remote)
Kobie
New York, NY
- Remote job
You are the face of Kobie to your clients, leading a retail book of business as the visible account lead. You will own client satisfaction, revenue, and organic growth, moving Kobie from vendor to valued partner. What You'll Own: The full account lifecycle from onboarding to renewal, including client satisfaction and revenue targets. Account strategy, quarterly reviews, and risk management, while developing your direct team. Organic growth by building and landing proposals that turn partnerships into client proof points. What You Need: 10+ years of marketing experience, including leading loyalty or rewards programs. Proven success with recognized retail brands and experience managing P&L. Technical fluency with loyalty and martech platforms and the confidence to guide technical conversations. Why Kobie: Named a Top Workplace in the USA and Top Remote Workplace. Flexible time off, company-wide holidays, and a diverse suite of benefits. A values-led organization where everyone is a leader regardless of role. Kobie is a loyalty solutions company that helps brands build lasting emotional connections with their consumers. Named a Top Workplace in the USA, it fosters a collaborative, growth-focused culture with a remote-first work environment. #J-18808-Ljbffr Kobie
Vacancy posted 5 days ago
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