Digital Project Manager

Overview The scope of this role is focused on project management and content management for the Digital Research Portal. The Research portal is a project to consolidate fragmented research resources into a single, AI-powered digital platform that streamlines access to data, services, policies, and tools across the research enterprise. It aims to enhance user experience, improve onboarding, and support strategic goals by replacing legacy websites with a unified, intelligent portal. The ideal candidate will lead content strategy as well as project coordination during the development of the project into the ongoing enhancement of the Research Portal and other MGB research websites. The Project Manager ensures the accuracy, alignment, and user relevance of digital content across platforms, manages content creation and refresh initiatives, and supports the promotion of research products and services. This position collaborates closely with internal stakeholders and external vendors. This role also performs key project management functions—coordinating meetings, action items, and deliverables to ensure the successful execution of milestones tied to the research portal and other digital research initiatives. Responsibilities Content & Web Management: Lead content strategy and implementation for the Research Portal and related websites Content & Web Management: Manage content lifecycle — creation, approval, updates, and retirement Content & Web Management: Gather and translate user feedback into actionable content and website design improvements Content & Web Management: Identify content gaps and ensure clear, consistent messaging across platforms Content & Web Management: Implement content updates using Adobe Experience Manager (AEM) Content & Web Management: Collaborate with designers and developers to ensure high-quality site functionality Content & Web Management: Draft researcher-focused content and communications for digital research initiatives Content & Web Management: Coordinate visibility campaigns (e.g., road shows) to promote digital research tools and services Project Management & Coordination: Lead research portal and other MGB digital research content and project related meetings with preparation and outlined deliverables Project Management & Coordination: Track various website project milestones, risks, and tasks, ensuring completion on time and within budget Project Management & Coordination: Serve as a primary point of contact for digital research web project status, changes, and expectations management Project Management & Coordination: Support post-website launch needs, including updates, training, and site maintenance Project Management & Coordination: Handle multiple concurrent digital research projects while maintaining robust project documentation Education Bachelor's Degree Information Technology required or Bachelor's Degree Related Field of Study required. Experience Experience in information technology positions 3-5 years required. Qualifications Required 2+ years of project management experience in digital or web-focused roles Experience managing cross-functional projects and vendor relationships Familiarity with web content management platforms (e.g., AEM, WordPress) Experience with managing large messaging distribution lists Strong writing, editing, and digital communication skills Excellent stakeholder engagement skills, including executive communication Ability to manage multiple projects and adapt in complex environments Preferred Experience with AEM and Workfront (or similar enterprise systems) Project management certification (e.g., PMP, CAPM, or Agile/Scrum) Knowledge of healthcare research or academic medical center operations Familiarity with digital accessibility standards Knowledge, Skills and Abilities Knowledge of the principles, procedures, and methods used in systems analysis and design, including those having computer-based applications. Understanding of principles and practices of data architecture and data management. Experience with modern administrative practices and techniques with particular emphasis on the use of electronic data processing systems in a large-scale enterprise. Skilled in managing enterprise information management functions. Proficient Analytical Skills. Onsite Flexible Working Model Onsite Flexible Working Model Required. M-F Eastern Business hours. Onsite flexible working model required weekly or monthly. Must be flexible for onsite to accommodate business needs and as planned. Remote working days require stable, secure, quiet, compliant working station. Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #J-18808-Ljbffr Mass General Brigham (Enterprise Services)