Non-Clinical - Admin Assistant

Administrative Nurse Coordinator

The Administrative Nursing Coordinator coordinates the delivery of nursing services throughout the facility during the evening and night shifts. He/she is responsible for ensuring that defined standards of nursing practice and patient care are consistently adhered to on these shifts. Responsibilities are achieved through in-depth knowledge of management theory, labor relations, and hospital policies. This role involves independent and efficient application of communication, interpersonal, interviewing, and problem-solving skills. Promotes career development of employees. Communicates important organizational information to staff in a timely manner. Ensures employees have the necessary authority, latitude, and resources to take action. Promotes teamwork as a priority. Seeks experience to expand and maintain skills and knowledge base. Develops and participates in educational programs and activities, conferences, workshops, interdisciplinary professional meetings, and self-directed learning. Utilizes nursing research and evidence-based practices to drive change and structure quality improvements with active involvement from nursing staff. Contributes to nursing management education and professional development of staff, students, and colleagues. Establishes and maintains positive relationships with patients, visitors, and other employees. Interacts professionally, courteously, and appropriately with all stakeholders. Behaves in a manner that maintains and enhances the positive public perception of the organization. Responsible for implementing hospital policies and procedures, as well as regulatory agency codes and regulations. Responsible for the operations and management of the units in collaboration with the Director. Makes frequent rounds to evaluate adherence to standards of practice and patient care. Available to nursing personnel for support, coaching, and as a clinical role model. Assesses all 1:1 checks documentation of patients' restraints and observation falls and risk. Investigates, follows up, and resolves complaints, incidents, and problems as applicable. Communicates analysis, actions, and recommendations to relevant management. Addresses staffing for the shift and the oncoming shift. Monitors all hospital codes and assesses staff response. Responsible for ensuring all standards of service, philosophy of nursing, and ethical standards are met while delivering patient care. Develops a positive rapport with team members by encouraging constructive relationships and demonstrating team effectiveness. Anticipates and resolves conflicts in a positive and constructive manner. Responds promptly to oral and written communications. Resolves issues through established lines of communication. Gives and accepts feedback among coworkers and management to enhance team relations. Reports all patient safety issues and relevant concerns during the shift for follow-up, ensuring appropriate management is notified. Establishes and monitors customer service improvement goals that prioritize aspects of patient satisfaction. Establishes and maintains a communication plan for the department.