Relationship Manager

Job Description

Job Description

Company Description

Curinos empowers financial institutions to put customers at the center of every decision. Our AI-first platform transforms proprietary data, advanced analytics and deep financial services expertise into timely recommendations - delivered right where teams work. The result: confident decisions, stronger customer relationships, and lasting, profitable growth.

Curinos operates under a hybrid modality and has office locations in New York, Chicago, Boston, Toronto, and London. This role is open to remote candidates based in the United States and able to travel as needed.

Responsibilities

The Relationship Manager will develop and maintain relationships with mid-level leaders within the assigned territory. Key responsibilities include:

• Support the Client Manager with account plans and opportunity strategies; execute assigned portions independently
• Strengthen and expand client relationships through regular engagement, discovery calls, and sales presentations
• Respond to client requests or escalate to the Client Manager as needed
• Contribute to RFP responses and participate in business review presentations
• Map organizational structures, identify key stakeholders, and leverage strategic alliances
• Identify and pursue mid- to senior-level growth opportunities in collaboration with the Client Manager
• Engage internal Curinos teams and Buying Centers to promote solutions and grow client wallet share
• Assist with escalations and risk management related to assigned accounts
• Manage complex, multi-product pipelines with disciplined CRM usage and accurate forecasting
• Drive structured execution of client initiatives and internal deliverables with minimal supervision
• Balance multiple client and internal priorities effectively, maintaining clear documentation and communication
• Use data insights to inform decisions and demonstrate client value
• Lead early renewal and upsell discussions, aligning client needs with growth opportunities
• Navigate stakeholder dynamics, including procurement, to accelerate sales cycles
• Conduct research to identify and validate stakeholders, uncover relationship gaps, and inform engagement plans
• Lead strategic contract renewals, pricing, and negotiations alongside the Client Manager
• Partner proactively with the Client Manager on client outreach, sales strategy, and executive meetings
• Communicate clearly and confidently across all levels, including executive presentations
• Influence internal and client teams without direct authority
• Collaborate effectively across departments and maintain a professional yet personable demeanor
• Embrace feedback, show emotional intelligence, and demonstrate adaptability in a dynamic environment
• Pursue continuous learning and mentor junior Relationship Managers

Desired Skills & Expertise

• 3–5+ years of client-facing sales or account management experience in financial services
• Bachelor’s degree or equivalent education and experience
• Proven ability to build and deepen client relationships with a focus on client experience and value
• Strong problem-solving, communication, negotiation, and conflict resolution skills
• Skilled in CRM management, forecasting, and coaching junior team members
• Strong project governance & orchestration skills
• Excellent organizational skills with the ability to prioritize effectively
• Experience leading renewal and upsell discussions with mid- to senior-level stakeholders
• Ability to influence and align cross-functional stakeholders
• Growth mindset with a commitment to personal and team development

Compensation: The base salary range for this role is $95,000-$105,000 + commission

Why work at Curinos?

• Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose from
• Flexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask!
• Unlimited PTO policy, floating holidays, volunteering days, and a day off for your birthday
• Learning and development tools to assist with your career development
• Work with industry leading Subject Matter Experts and specialist products
• Regular social events and networking opportunities
• Collaborative, supportive culture, including an active DE&I program
• Employee Assistance Program which provides expert third-party advice on wellbeing, relationships, legal and financial matters, as well as access to counselling services

Applying:

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't meet all the requirements. If you're excited about working for us and have relevant skills or experience, please go ahead and apply. You could be just what we need!

If you need any adjustments to support your application, such as information in alternative formats, special requirements to access our buildings or adjusted interview formats please contact us at View email address on ziprecruiter.com and we’ll do everything we can to help.

Inclusivity at Curinos:

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Curinos is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.