Human Resource Business Partner

POSITION SPECIFIC DUTIES & RESPONSIBILITIES:

Employee Relations

• Manage, advise on, and resolve complex employee relations issues, including conflict resolution, misconduct investigations, performance concerns, progressive discipline, and terminations.
• Conduct thorough, objective, and timely investigations and provide clear recommendations aligned with organizational policy and legal requirements.
• Clarify, interpret, and consistently apply People/HR policies, procedures, and standard operating practices.
• Serve as a resource for managers and employees during sensitive situations, including workplace conflict, accommodations, and emergency-related employee matters.
• Provide HR guidance related to organizational restructures, staffing changes, and workforce planning efforts.

Portfolio Coaching & Leadership Support

• Partner closely with leaders to strengthen management capability and support sound, compliant people decisions.
• Provide day-to-day guidance on performance management, including coaching, consulting, career development, corrective action, and employee engagement strategies.
• Work with leaders to improve work relationships, morale, productivity, and employee retention within assigned business units.
• Conduct regular meetings with program leaders to discuss people priorities, emerging risks, and organizational health.

Strategic Problem Solving & Data Analysis

• Analyze employee relations trends, engagement indicators, and workforce metrics to identify root causes and recommend proactive solutions, programs, or policy enhancements.
• Use data-driven insights to inform leadership on current trends, emerging risks, and future people-related opportunities or challenges.
• Build strong cross-functional partnerships to assess the people impact of new initiatives, operational changes, or organizational priorities.

Policy Development & Compliance

• Provide recommendations for the development, refinement, and implementation of HR policies aligned with industry best practices and organizational values.
• Ensure leaders and employees understand and consistently apply policies and procedures.
• Maintain in-depth knowledge of employment laws and regulations related to day-to-day people management, reducing organizational risk and supporting compliance.
• Partner with internal stakeholders, including legal and HR colleagues, as needed to address complex compliance matters.

Collaboration, Culture & Continuous Learning

• Actively contribute to the HR/People team through collaboration, knowledge sharing, and participation in team and department meetings.
• Embrace and support diversity, equity, inclusion, and belonging efforts that strengthen organizational culture.
• Engage in ongoing professional development and seek feedback to enhance effectiveness and impact as a strategic HR partner.

QUALIFICATIONS

E ducation:

• Bachelor's degree in Human Resources, Business or related field required.
• Master's degree or MBA preferred.

EXPERIENCE:

• Minimum of 4 years of experience handling complex employee relations matters

PERFORMANCE COMPETENCIES:

• Communication
• Decision Making
• Engagement
• Initiative and Accountability
• Interpersonal
• Learning
• Organizational Alignment
• Quality of Work

KNOWLEDGE/SKILLS/ABILITIES:

• Consultative, coaching, and influencing capabilities with the ability to partner effectively with leaders at all levels
• Clear and effective verbal and written communication skills
• Demonstrated discretion, sound judgment, and professionalism in handling sensitive matters
• Analytical, problem-solving, conflict resolution, and decision-making capabilities
• Ability to interpret and apply employment laws, policies, and organizational procedures
• Demonstrated success managing complex employee relations issues
• Effective interpersonal and relationship-building skills across diverse stakeholder groups
• General benefits knowledge, including the ability to explain programs at a high level, collaborate with benefits specialists or vendors, and support employees and leaders with benefits-related questions, escalations, and life-event considerations
• Broad HR generalist knowledge across core functions such as onboarding, employee lifecycle management, performance processes, leaves of absence, and HR compliance to support day-to-day people operations

CERTIFICATIONS/LICENSES:

• SHRM-CP, SHRM-SCP or PHR, SPHR certification preferred

OTHER INFORMATION

SAFETY SENSITIVE JOB CLASSIFICATION:

This job is classified as a "safety-sensitive" position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the "safety-sensitive" classification, an employee in this position would be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children's Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.