Residential HVAC Technician

Job Description

Job Description

JOB SUMMARY:
We're seeking an experienced residential technician to join our tenured, tight knit team and be part of building our residential service and retrofit department. This is a unique opportunity to be at the forefront of a new venture within a well-established company. With year-round work, extensive training, and the chance to contribute to our mission of creating meaningful jobs and resisting the encroachment of Private Equity, you'll play a pivotal role in shaping the future of Cline's Air Conditioning. We offer competitive pay plus, great benefit, performance based incentives and opportunity for growth. We mentor our employees on nurturing the achievement of personal, profession and financial goals and provide the training and opportunities for our employees to maximize their careers in HVAC.

ABOUT US:
At Cline’s, we don’t just install HVAC systems. Follow us on social media to see what we are all about! We walk it how we talk it and are setting the standard for quality, expertise, and customer satisfaction in our market.  As Spokane's most distinguished HVAC company, we have been serving homeowners, businesses, and contractors since 1988 with a commitment to excellence that goes beyond just getting the job done. We believe in building lasting relationships, not just with our customers, but with our employees and industry partners. Our team is made up of high performers who take pride in their craft, support each other, and never settle for average. We invest in ongoing training, the best tools and technology, and a work culture that values accountability, growth, and teamwork. At Cline’s, we offer competitive wages, career advancement opportunities, and a company culture that feels like family. Whether it’s a company BBQ, team outings, or simply celebrating wins together, we believe in creating an environment where people love to work. If you’re looking for a company that values excellence, integrity, and the pursuit of being the best, Cline’s AC is the place for you.

KEY RESPONSIBILITIES:

• Diagnosis & Repair : Troubleshoot mechanical, electrical, and refrigerant-related issues on furnaces, heat pumps, and air conditioners.
• System Performance Checks : Measure airflow, static pressure, superheat/sub-cooling, and amperage draws to ensure safe, efficient operation.
• Preventive Maintenance : Clean coils, change filters, inspect ductwork, test safety controls, and verify condensate drainage.
• Refrigerant Handling : Recover, evacuate, and recharge refrigerant in compliance with EPA regulations.
• Controls & Calibration : Calibrate thermostats, verify control sequences, and program communicating systems.
• ServiceTitan Expertise : Use ServiceTitan to log work orders, update customer histories, generate invoices, and schedule follow-ups.
• Customer Solutions : Explain findings in clear, non-technical language; recommend repair versus replacement; and provide budget-sensitive options.
• Sales Collaboration : Partner with our sales team to size equipment, prepare replacement proposals, and secure customer approvals.
• Safety & Compliance : Follow OSHA standards, local codes, and manufacturer guidelines on every job.
• Mentorship : Share best practices with junior techs and trainees to elevate team performance.
• People-First Service: Engage warmly with customers, build rapport, and always demonstrate a genuine desire to help solve problems and make lives more comfortable. 

QUALIFICATIONS:

• Experienced: 3+ years of residential HVAC service experience
• Licenses: WA 06A or 07 or trainee card accepted
• Nate Certification (we provide training)
• EPA Certification
• Friendly & Communicative: You connect easily with customers and colleagues alike
• Problem-Solver: You thrive on troubleshooting and delivering effective solutions
• Detail-Oriented: You catch small issues before they become big problems
• Tech-Forward: Comfortable with tablets, digital gauges, and ServiceTitan
• Team Player: You hold yourself—and the team—accountable to deliver on our promises

BENEFITS & CULTURE:

• Our technicians are making $80,000-$200,000 with hourly pay, commissions and performance incentives
• Company cell phone and ipad
• Take home company vehicle 
• Continued education
• Medical
• Dental, Vision, Accident Insurance are also available
• 401K Plan
• Opportunity for advancement
• Paid holidays 
• Paid vacation time
• Ongoing local, regional and national training opportunities
• Mentorship and personal, professional, and financial goal planning
• Our family of employees participate in hunting trips, camping trips, BBQ’s and other fun activities throughout the year.
• Employee Recognition Program that provides bonuses and / or paid time off when employees provide exceptional service to the company and our customers.

WHY JOIN US:

• Stability and Growth: As part of our team, you'll have the security of working for an established company with an impeccable reputation that’s been leading the charge in the commercial HVAC space since 1988. With a solid foundation, and a track record of success, you’ll have ample opportunities for growth and advancement.
• Community Impact: At Cline's Air Conditioning, we believe in giving back to the communities that have supported us over the years. By joining our team, you'll be contributing to our mission of creating meaningful jobs and preserving the integrity of our industry in the face of increasing corporate consolidation.
• Training and Development: We understand that staying ahead in the HVAC industry requires continuous learning and skill development. That's why we offer extensive training opportunities to ensure our team members have the knowledge and expertise they need to excel in their roles.
• Family-Owned Values: As a family and veteran owned business, we prioritize the well-being and success of our team members. When you join Cline's Air Conditioning, you're not just an employee - you're part of our family, and we'll do everything we can to support you in your career journey.

OUR MISSION:

Setting the standard in the HVAC industry by delivering unparalleled quality, technology, and customer service excellence.

 

OUR VISION:

To be the undisputed household name for HVAC excellence in Spokane and Coeur d’Alene

 

OUR CORE VALUES:

• Inspirational: Everything we do is bigger than us. We show up to work not just for ourselves but to impact our team, create the best solutions for our customers, and chase our full potential.
• Disciplined: We do what we say we are going to do. No exceptions. We train every day to continue learning and growing.
• Accountable: We hold ourselves and our team accountable because true growth doesn’t happen by accident. Extreme accountability leads to extraordinary results.
• Transparent : We have big goals and move quickly. Our team operates with transparency to prioritize the work that gets us closer to those goals.
• Aligned: We hire growth-oriented individuals because our business can’t grow if our people aren’t growing. We align our business goals with every team member’s personal, professional, and financial goals—when our team wins, the company wins.
• GSD: We get shi done!