Office Assistant

About Us South Bay Solutions is a high-precision machine shop, making parts for semiconductor, medical devices, and advanced tech hardware. Our tolerances are measured in microns, our equipment is top-of-the-line, and our team is passionate about quality craftsmanship. Position Summary We are seeking a motivated and detail-oriented Office Assistant to join our team. This entry‑level position provides administrative support to the Customer Service and Purchasing departments in a fast‑paced manufacturing environment. The ideal candidate is organized, eager to learn, and able to manage multiple tasks while maintaining accuracy and professionalism. Work Schedule Mon - Fri: 8AM - 4:35PM Key Responsibilities Customer Service Support Assistwith processing customer purchase orders and sales orders. Prepare and distribute order confirmations and shipping documents. Respond to customer inquiries via phone and email in a professional andtimelymanner. Update customers on order status, shipment schedules, and delivery information. Maintainaccuratecustomer records and filing systems. Support the Customer Service team with general administrative tasks. Purchasing Support Assistwith creating and processing purchase orders. Follow up with suppliersregardingorder acknowledgments, delivery schedules, and material availability. Maintain vendor records andpurchasingdocumentation. Help track inventory levels and support inventory replenishment activities. Coordinate with internal departments to ensuretimelyreceipt of materials. File and organizepurchasingrecords and related documents. General Office Duties Perform data entry with a high levelof accuracy. Scan, copy, file, and organize company documents. Prepare reports, spreadsheets, and correspondence as assigned. Assistwith office supply inventory and ordering. Qualifications High school diploma or equivalent required. Associate degree or coursework in Business Administration is a plus. Previousoffice or customer service experience is preferred but notrequired. Proficiencyin Microsoft Office (Outlook, Excel, Word). Strong organizational and time management skills. Excellent verbal and written communication skills. High attention to detail and accuracy. Ability to work independently and collaboratively in a team environment. Willingness to learn new systems and manufacturing processes. Preferred Qualifications Experience with ERP systems is a plus. Experience in a manufacturing environment is preferred but notrequired. Benefits Health Insurance (Medical/Dental/Vision) Safe Harbor 401(K) plan 401(K) match Paid time off (vacation/sick/holidays/floating holiday) Referral program Join our team and build your career in a dynamic manufacturing environment where your contributions help deliver outstanding service to our customers. #J-18808-Ljbffr