Order processor

Are you a detail-oriented professional who thrives at the intersection of logistics and client relations?

Our client, a leader in the commercial and residential fabrication industry, is looking for a motivated Order Processor to join their growing team. This isn't just a data-entry role; you will act as a pivotal Account Manager, bridging the gap between client vision and shop-floor reality.

If you understand the "language" of commercial fabrication and are looking for a company that invests in your long-term career growth, we want to hear from you.

salary: $19 - $20 per hour
shift: First
work hours: 9 AM - 5 PM
education: High School

Responsibilities

• Direct Client Interfacing: Serving as the professional first point of contact for incoming inquiries, ensuring callers are routed with precision.
• Information Management: Executing critical filing and digital record-keeping to ensure project data is retrievable and audit-ready.
• Workflow Support: Assisting the leadership team with daily administrative tasks that keep the production cycle moving.

• Order Validation: Reviewing complex client orders for technical accuracy and ensuring they align with our specialized fabrication capabilities.
• Supply Chain Liaison: Partnering with production and logistics teams to provide clients with live updates on manufacturing timelines and shipping.
• Technical Guidance: Helping clients navigate our digital catalogs and software tools to select the correct hardware and finishes for their specific needs.
• Relationship Management: Overseeing a portfolio of long-term accounts, focusing on trust-building and proactive problem-solving.
• Solution-Based Resolution: Navigating delivery challenges or product questions with a calm, professional, and results-heavy approach.

Skills

• Customer Service
• Customer support (3 years of experience is required)
• Basic Software Skills
• Active Listening
• Telephone Etiquette
• Adapting to Change
• Follow-up
• Basic Computer Skills
• Order Processing (2 years of experience is required)
• enter orders
• Vendor Relations (2 years of experience is preferred)
• Vendor Management (2 years of experience is preferred)
• Account Management (2 years of experience is preferred)

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.