Insurance Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Mentoring by an Agent with 18 Years Industry Experience
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties

ROLE DESCRIPTION:
As an attentive, sociable, and motivated professional, we are eager to have you on our team, while you grow your career and improve our community.

As our Insurance Account Representative for Chris Greaver State Farm, you are vital to our daily business operations, growth, and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services throughout Maryland, Pennsylvania, Delaware and Virginia.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Background in customer engagement or solution-focused roles is a plus.
• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Ability to work in a fast-paced office environment.

WHO ARE WE? GREAT QUESTION!

• We are growth minded, fast paced agency team, seeking to create meaningful relationships with our customers!
• We are a supportive team, willing to help each other out, and always learning and winning!
• We are driven and passionate about what we do, each and every day and love insurance!
• We work hard, play hard and have fun while doing it!

WHO ARE WE LOOKING FOR? SOMEONE WHO IS:

• Client-Centered: Enthusiastic about uncovering opportunities and assisting in finding the right insurance solutions.
• Customer-Focused: Dedicated to providing outstanding service and fostering long-term trust through strong relationships.
• Reliable and Trustworthy: Demonstrates integrity and professionalism in all interactions.
• An Excellent Communicator: Able to clearly explain insurance options and policies to clients.
• Detail-Oriented: Pays close attention to accuracy and thoroughness in processing applications and changes.
• A Team Player: Works well with colleagues and supports a collaborative work environment.
• Self-Motivated: Takes initiative and is proactive in meeting goals and deadlines.
• Adaptable and Flexible: Comfortable working in a dynamic environment and open to learning new skills.
• Tech-Savvy: Comfortable using digital tools and software relevant to insurance operations.
• Licensed or Willing to Obtain Insurance Licenses: Holds or is ready to pursue necessary state insurance licenses.
• Located in Maryland and within driving distance to our Perry Hall office