Customer Success Specialist
$17 per hourConfidential Careers
Client Success Representative - Lighting Services Location: Indianapolis, IN Compensation: $17/hr starting + performance-based incentives Job Type: Part-Time Why 317 Lights? At 317 Lights, we brighten our customers’ homes with premium lighting solutions and exceptional service. We believe in creating a seamless, enjoyable experience for every homeowner—and that starts with a dedicated team. As a Client Success Representative, you’ll be the friendly face that ensures each installation ends with a smile. What sets us apart: Competitive Pay: $17/hr starting wage + performance incentives Customer-Focused Touch: Deliver thank-you gift cards during visits Career Growth: Hands‑on role with opportunities to grow in customer success People-First Culture: Join a supportive, reliable, and professional team Impactful Work: Be the final step in making every project successful Your Role: What You’ll Be Doing Visit customers on the same day their installation is completed Ensure all lights, timers, and system components are working properly Provide a brief demonstration of system operation and address any customer questions Gather feedback through a short digital survey Encourage happy customers to share their experience with a Google review Deliver a $25 gift card as a thank-you for their time Communicate any concerns, service issues, or additional customer requests to the installation team Prior customer service experience is a plus Excellent communication and people skills Dependable, punctual, and professional presentation Comfortable traveling to customer homes throughout the Indianapolis area Detail-oriented with basic troubleshooting or technical aptitude Compensation & Schedule Earnings: $17/hr starting + performance-based incentives Schedule: Part‑time, flexible hours with customer visit scheduling Our Core Values Customer Satisfaction Above All Reliability & Professionalism Clear Communication Integrity in Every Interaction Ready to Brighten Every Customer’s Day? This isn’t just a part-time job — it’s your opportunity to represent a trusted local company, connect with homeowners, and ensure they’re delighted with their new lighting system. Apply today and join the 317 Lights team.
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#J-18808-Ljbffr Confidential Careers- ...designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures. Customer Success Specialist (Preferred candidates would be in the Atlanta Metro area for in person team meetings and customer travel or Dallas/...SuggestedFull timeImmediate startRemote workWork from home
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