Customer Success Specialist
$17 per hourConfidential Careers
Client Success Representative - Lighting Services Location: Indianapolis, IN Compensation: $17/hr starting + performance-based incentives Job Type: Part-Time Why 317 Lights? At 317 Lights, we brighten our customers’ homes with premium lighting solutions and exceptional service. We believe in creating a seamless, enjoyable experience for every homeowner—and that starts with a dedicated team. As a Client Success Representative, you’ll be the friendly face that ensures each installation ends with a smile. What sets us apart: Competitive Pay: $17/hr starting wage + performance incentives Customer-Focused Touch: Deliver thank-you gift cards during visits Career Growth: Hands‑on role with opportunities to grow in customer success People-First Culture: Join a supportive, reliable, and professional team Impactful Work: Be the final step in making every project successful Your Role: What You’ll Be Doing Visit customers on the same day their installation is completed Ensure all lights, timers, and system components are working properly Provide a brief demonstration of system operation and address any customer questions Gather feedback through a short digital survey Encourage happy customers to share their experience with a Google review Deliver a $25 gift card as a thank-you for their time Communicate any concerns, service issues, or additional customer requests to the installation team Prior customer service experience is a plus Excellent communication and people skills Dependable, punctual, and professional presentation Comfortable traveling to customer homes throughout the Indianapolis area Detail-oriented with basic troubleshooting or technical aptitude Compensation & Schedule Earnings: $17/hr starting + performance-based incentives Schedule: Part‑time, flexible hours with customer visit scheduling Our Core Values Customer Satisfaction Above All Reliability & Professionalism Clear Communication Integrity in Every Interaction Ready to Brighten Every Customer’s Day? This isn’t just a part-time job — it’s your opportunity to represent a trusted local company, connect with homeowners, and ensure they’re delighted with their new lighting system. Apply today and join the 317 Lights team.
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#J-18808-Ljbffr Confidential Careers$26 - $29 per hour
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