Disabled Services Community Outreach Coordinator

Disabled Services Community Outreach Coordinator

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Disabled Services Community Outreach Coordinator

Salary

$48,102.97 - $50,508.12 Annually

Location

City Hall - 117 West Duval Street, Jacksonville, FL

Job Type

Civil Service

Job Number

2026-07129

Department

PARKS, RECREATION & COMM SVCS

Opening Date

05/29/2026

Closing Date

6/5/2026 11:59 PM Eastern

• Description

• Benefits

• Questions

Job Description

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!

The Parks, Recreation and & Community Services Department is actively seeking a Disabled Services Community Outreach Coordinator.

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This is administrative work in planning, developing, implementing, and monitoring disability related community programs and services. Work requires knowledge of techniques, methods, and procedures used in programs for disabled citizens which involve the use of specialized skills, which is acquired through a combination of training and considerable on the job experience. May assign, schedule, monitor and review the work of program partners. Contacts with others require skill in understanding and/or influencing others and are important in providing client services, including skills of persuasiveness, assertiveness, and sensitivity to others point of view that are required to influence behavior, change an opinion, or turn a situation around. Work is standardized in that tasks are covered by substantially diversified procedures and specialized standards, and because of the changing priorities, or different situations, incumbents have the latitude to consider which of the many procedures or standards should be followed and in what sequence. Work is performed primarily in an office environment. Operates standard office equipment such as personal computers using word processing, spreadsheet, database, email and other related software, peripheral and electronic devices, copiers, and fax machines. The physical demands may consist of lifting, carrying and rearranging furnishings, displays, supplies and equipment for activities, programs and special events which includes lifting and carrying objects weighing less than 30 pounds. The work is performed under general supervision where the work assignments are varied and, although subject to standard practices and procedures, the worker is permitted some latitude to set own priorities subject to supervisor’s approval.

Examples of Work

• Regularly coordinates with internal and external agencies as it pertains to programs and services.

• Plans, organizes and executes events, including sports events, community assistance programs, and public awareness campaigns.

• Works with local organizations, schools, and government agencies to promote and coordinate events and initiatives that support the disabled community.

• Coordinate the sponsorship program with community partners and management team

• Plans, organizes and attends community and sports events assigned.

• Works closely with marketing team to create promotional materials, distribution lists, and social media content to enhance event visibility and community engagement.

• Manages event logistics, including venue selection, vendor coordination, budgeting and scheduling.

• Monitors and evaluates the effectiveness of outreach initiatives and events; provides regular reports and feedback to management.

• Designs post event surveys and quality initiatives to provide regular event feedback.

• Interviews, assesses, and completes intake forms for citizens applying for programs and services.

• Supervises and monitors community assistance programs.

• Keeps detailed record of citizen profiles assigned to community programs.

• Establishes and maintains accurate records of outreach activities, contacts and event outcomes; ensure data is properly documented and utilized for future planning.

• Collaborates with local partners to enhance existing programs, as well as explore opportunities for new partnerships and initiatives.

• Operates standard office equipment such as personal computers using word processing, spreadsheet, presentations, databases, and other related software.

• Demonstrates proficiency in the City of Jacksonville’s competencies.

• Operates a motor vehicle.

• Responds to inquiries from the public and responses promptly.

• Performs related work as required.

Knowledge, Skills and Abilities

• Knowledge of organizational and promotional methods and procedures relating to administrative support.

• Knowledge of development, design, administration, and methods used in promotion of disability related programs and special events.

• Knowledge of departmental objectives, policies, and procedures.

• Skill in planning, implementing, coordinating, and administering programs and services.

• Ability to manage multiple programs and events simultaneously using strong organizational and project management skills.

• Ability to monitor, oversee and provide guidance to citizens and other employees.

• Ability to assign, schedule, monitor and review the work of program partners.

• Ability to communicate effectively, both orally and in writing.

• Ability to maintain files and records and prepare reports and correspondence.

• Ability to research, analyze, interpret, and apply provisions of federal, state, and local laws, rules, and regulations.

• Ability to use standard office equipment such as personal computer using word processing, spreadsheet, presentations, databases, and other related software.

Open Requirements/Supplemental Information

OPEN REQUIREMENTS:

• A combination of four years of education and/or professional experience in community outreach, administrative support, social services.

• At least two of those years must involve work with people with disabilities or disability-related services and programs.

OTHER REQUIREMENTS:

The probationary period for this class is six (6) months.

This classification performs safety-sensitive functions and is subject to pre-employment, random and other drug/alcohol testing programs as set forth in the City of Jacksonville’s Drug Free Workplace Policy (Directive 0401).

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred.

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make “View email address on click.appcast.io” a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process please refer to the Frequently Asked Questions on the website.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here:

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: View email address on click.appcast.io

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

• Yes

• No

02

Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

• Yes

• No

03

The budgeted annual salary for this position is $$48,102.97 - $50,508.12 . This is not negotiable. If selected, would you be willing to accept this position at this salary? (Civil Service positions have a 5% increase after successfully completing probation.)

• Yes

• No

04

If you have a degree, indicate which degree you have and include any major/minor. A copy of your college transcript is required with your application.

05

Do you have a combination of four years of education and/or professional experience in community outreach, administrative support, social services?

• Yes

• No

06

Provide a detailed description (at least 3-4 complete sentences) of your experience.

07

Indicate the organization(s) you worked for where you gained this experience.

08

Does your experience include two years of working with people with disabilities or disability-related services and programs?

• Yes

• No

09

If you answered "Yes" to question 8, provide a detailed description (at least 3-4 complete sentences) of your experience.

10

Indicate the organization(s) you worked for where you gained this experience.

11

Do you understand this classification performs safety-sensitive functions and is subject to pre-employment, random and other drug/alcohol testing programs as set forth in the City of Jacksonville's Drug Free Workplace Policy (0401)?

• Yes, I have read and understand the statement above.

• No

12

A resume and a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.

• I have read the above statement and understand what is required.

13

If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at

• Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.

• No, I am not claiming veterans preference and this does not apply to me.

Required Question

Employer

City of Jacksonville

Address

117 W. Duval St. Suite 100 Jacksonville, Florida, 32202

Website

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