Front Desk Administrator
Trading Academy
Job Description
Job Description
Front Desk Administrator
Compensation: $25/hour, 40 hours/week
Job Type: Full-time, W2, Comprehensive Full Benefits Included
Location: Onsite – Ridgefield Park, NJ
Schedule: Monday - Friday
About the Role and Company
Trading Academy is dedicated to making financial education accessible, empowering, and impactful. Exceptional service is at the heart of everything we do — for our students and for one another.
As the first person visitors, students, and guests meet upon arrival, you'll play an important role in creating a welcoming, professional experience while supporting the daily operations of our training center. This is a dual-focus role: roughly half your time is screen-based administrative work; the other half is customer service and guest-facing. Both sides matter equally.
What You'll Do
- Serve as the welcoming face of the training center — first impression for every client and guest
- Greet and assist all guests, students, and vendors
- Coordinate logistics for weekly onsite training events: room setup, materials, catering, and day-of execution
- Organize office, classroom, and break room and maintain supplies and equipment.
- Sort and distribute mail; prepare outgoing mail and packages.
- Serve as the contact person to the building maintenance department and service vendors when needed.
- Administer a variety of administrative duties including telephone support, calendar scheduling, travel arrangements, document preparation, and general office management functions.
- Maintain accurate registration records and enrollment data in Salesforce and internal systems
- Coordinate event scheduling, calendar coordination, and instructor logistics
- Keep classrooms, common areas, and event spaces organized and event-ready
What We're Looking For
- 3+ years in a front desk, administrative, events or hospitality-focused role
- Detail-oriented with demonstrated comfort in data entry and scheduling systems
- Excellent verbal and written communication skills
- Ability to lift objects up to 25 lbs.
- Strong organizational and multitasking abilities; calm in fast-moving environments
- Microsoft Office proficiency required; Salesforce or CRM experience a plus
Why Join Trading Academy
We're a mission-driven financial education company. Our training center is where prospective students take a meaningful first step in their journey.
- Competitive pay, plus full comprehensive benefits
- Full training provided
- Collaborative, team-oriented culture
- Work with purpose: You’re an essential part in Trading Academy’s vision for service.
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