Head of Data, Technology & Platforms — US BBU

Head of Data, Technology & Platforms — US BBU Introduction to role: Are you ready to turn data, AI and platforms into a competitive edge that accelerates our US business and expands patient access? This is a pivotal leadership role where you will define the vision and deliver the US roadmap that powers how we identify opportunity, make decisions, and engage customers across brands and functions.Reporting to the VP, IBEX, you will lead a high-performing, business-oriented function that translates commercial priorities into integrated data, technology, analytics, AI, and Salesforce Customer Orchestration capabilities. You will bring the best of enterprise technology and AI into the US context, ensuring trusted foundations, scalable platforms, and product ways of working that drive measurable impact. How would you connect enterprise capabilities to what the US business needs to win at speed! Accountabilities: Strategic Leadership and Business Technology Vision: Set and lead the US strategy across data, technology, platforms, analytics, and AI, aligned to commercial priorities and long-term goals; act as a strategic partner to senior leaders and represent US priorities in enterprise forums to secure the capabilities, pace, and quality required.Salesforce Customer Orchestration and Commercial Platforms: Own the US business roadmap for Salesforce Customer Orchestration and adjacent platforms; define how segmentation, targeting, Next Best Action, omnichannel engagement, field execution, and performance measurement come together; simplify and connect platforms across brands to avoid fragmentation; lead portfolio prioritization and investment trade-offs with a user experience attitude. Data Foundations, Analytics and AI Leadership: Define and implement trusted data products, governance, and quality management that enable segmentation, Source of Business, resourcing, Next Best Action, customer orchestration, performance management, and measurement; partner with Enterprise AI to prioritize, test, and scale AI that changes customer engagement, decision making, and productivity; own enabling capabilities for scalable analytics and decision support while clarifying boundaries with analytical delivery teams. Product-Oriented Delivery and Value Realization: Establish a product operating model from problem framing through scaled impact; hold product and capability leaders accountable for integrated roadmaps, adoption, and measurable value; co-create with users around real workflows and decision moments; implement mechanisms to test, learn, scale, and continuously improve as needs and technologies evolve. Stakeholder Partnership and Enterprise Impact: Lead the business-facing US Data, Technology & Platforms function; connect US priorities with Enterprise AI, IT, global teams, and senior leaders; bring forward enterprise capabilities while calling for adaptation, acceleration, or new investment when needed; manage strategic vendor partnerships; create transparency on priorities, progress, adoption, value, and risks. Risk, Compliance and Responsible Enablement: Partner with IT, cybersecurity, privacy, legal, and compliance to ensure capabilities are secure, compliant, reliable, and responsible by design; balance speed with discipline and regulatory expectations; champion responsible AI and data practices that earn trust from customers, employees, partners, and patients.People Leadership: Define the operating model, leadership structure, and talent strategy; build a multidisciplinary team with strong commercial orientation and product approach; foster a culture of innovation, collaboration, accountability, continuous learning, and value realization; develop leadership depth and coach teams to simplify experiences and deliver outcomes.Essential Skills/Experience: Bachelor's degree or equivalent experience in Business, Technology, Data, Analytics, Information Systems, Engineering, Computfield, or a related field. 8+ yrs experience in commercial transformation, business technology, data management, AI, CRM, customer orchestration, or platform-enabled business change.Demonstrated ability to translate commercial opportunities and business problems into technology, data, analytics, AI, and platform capabilities that create measurable value. Deep understanding of how data and analytics enable commercial decision making, including segmentation, Source of Business, resourcing, Next Best Action, customer engagement, performance management, and measurement.Strong technical and data credibility, including understanding of modern data platforms, data governance, platform architecture, analytics, AI-enabled capabilities, integration, security, and privacy considerations. Demonstrated experience shaping AI strategy and driving practical business adoption of AI capabilities across workflows, decision making, customer engagement, and productivity. Demonstrated leadership of strategic product and capability portfolios, including investment prioritization and resource allocation, with accountability for sustained adoption and measurable value at scale from problem definition through delivery and continuous improvement. Proven track record to shape enterprise decisions across business, IT, data, and AI, representing US priorities and securing the capabilities, investment alignment, prioritization, and pace the business requires. Demonstrated experience leading a multidisciplinary function through other leaders, building organizational capability and leadership depth, and leading complex change across matrixed and global organizations. Excellent communication skills, including the ability to engage senior leaders, translate sophisticated topics into clear business choices, and communicate fluently in written and spoken English. Desirable Skills/Experience: Advanced degree or equivalent experience in Business, Data Science, Analytics, Information Systems, Engineering, Computer Science, or a related field. Experience in pharmaceuticals, biopharmaceuticals, healthcare, or another regulated customer-facing commercial environment. Experience with Salesforce Customer Orchestration, CRM, omnichannel engagement, marketing technology, field enablement, or commercial operations platforms. Track record of employing shared enterprise platforms, Enterprise AI capabilities, IT architecture, and global technology capabilities without duplicating existing organizations. Experience simplifying and integrating data and platforms across brands, functions, or business units to improve speed, consistency, and customer impact. Experience leading large-scale business, data, analytics, AI, platform, or digital transformation initiatives. Experience partnering with external technology vendors, strategic partners, and service providers to augment enterprise capabilities and deliver measurable value. Track record of building organizational capability, growing product, data, analytics, AI, and platform talent, and leading change across business and technology teams. When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. Why AstraZeneca: Here, your leadership will power how transformative science reaches patients by uniting pioneering data, AI, and platform engineering with deep knowledge of customers and payers. We bring diverse teams together to tackle complex access and engagement challenges, using evidence, storytelling, and technology to shape the environment and deliver sustainable impact. You will work shoulder to shoulder with enterprise technologists and commercial experts, using modern platforms and product ways of working to build capabilities that scale. We prize curiosity and rigor, and we value kindness alongside ambition—so you can push boundaries, grow leaders, and see your strategy translate into real-world outcomes for patients and the business. The annual base pay for this position ranges from $203,213.60 - $304,820.40 USD . Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles). Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.Lead this transformation—bring your vision, shape the US platform strategy, and turn bold ideas into measurable impact for patients and customers!Date Posted06-Nov-2026Closing Date20-Nov-2026Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.SummaryLocation: US - Wilmington - DEType: Full time