Telephone Triage Coordinator - LPN/MA - GI

Job Description

Job Description

Medical Temporaries, Inc. is currently seeking an experienced Telephone Triage Coordinator - LPN/ MA - GI

• Minimum of 1 year of experience required.

This is a FULL TIME/TEMP TO HIRE position requiring availability between the hours of 8:00 AM-4:30 PM, Monday through Friday, located in Norfolk, VA (23502).

Responsibilities:

As a Telephone Triage Coordinator, you will serve as the communication bridge between patients and providers throughout the day. The role begins by reviewing voicemails, patient portal messages, and overnight clinical requests to identify urgent concerns. Throughout the day, the coordinator answers incoming patient calls, gathers symptoms and medical concerns, documents details in the electronic medical record, and determines the urgency of each situation using established protocols. The coordinator works closely with providers and clinical staff to route messages appropriately, schedule urgent appointments when needed, process medication refill requests, and communicate follow-up instructions to patients. They may contact patients with lab results, post-visit follow-up calls, or provider recommendations. This position is in the heart of Norfolk, VA 23502!

Requirements for the Telephone Triage Coordinator - LPN/MA - GI

• Required: legally authorized to work in the United States without sponsorship.
• Required: Valid Virginia LPN License or be a Nationally certified Medical Assistant
• Required: BLS
• Required: COVID vaccination or medical waiver
• Required: Ability to pass Background Check and Drug Screen
• Required: Must be reliable and a quick learner and can multi-task with accuracy in a very busy environment
• Required: Excellent written and verbal communication skills
• Required: Knowledge of EMR and medical terminology.
• Required: Compassion for patient needs and a high degree of professionalism.

Preferred Qualifications for the Telephone Triage Coordinator - LPN/MA-GI:

• Preferred: GI experience preferred.
• Preferred: IV skills preferred.

Benefits:

• $20.00 - OR MORE, DEPENDING ON YOUR LEVEL OF EXPERIENCE.
• Weekly Pay
• OFF WEEKENDS FOR THIS POSITION!
• Direct Deposit Pay
• Medical Insurance
• Open communication and ability to contact a staffing specialist seven days a week.
• Ability to access our consistently updated Job Board for current job opportunities.

We’d love for you to join our team!

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About Us:

Medical Temporaries is sincere in its efforts to provide quality medical care to the community. We are interested in healthcare workers who have a passion for helping others and are able to provide compassionate care and services to those who need it. We build a bridge to help you reach your career goals. Many of the area's premier medical facilities partner with Medical Temporaries to handle the recruiting and hiring for their facilities. With more than 32 years of experience staffing the medical community, we have the relationships and resources available to get your foot in the door in a timely manner. We work diligently to ensure the job is a good fit for everyone, Your Success is our Success. For more information about our company and current opportunities, you can visit our website at

Medical Temporaries is an Equal Opportunity Employer and a Drug-Free Workplace.