Treasury Management Trainer

***Sponsorship not available*** Supervisor Disclaimer Supervisory Responsibilities: Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write‑ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for FTEs and other duties associated with managing a staff Job Responsibilities Design and develop training programs for Treasury Management products, services, systems, and processes, including curriculum, job aids, and supporting materials Deliver engaging training sessions through instructor‑led, virtual, and self‑paced formats to support onboarding and ongoing associate development Assess training needs by partnering with TM leadership, sales and relationship, support and operations, and product teams to identify knowledge gaps and performance improvement opportunities Evaluate training effectiveness using feedback, assessments, and performance metrics, making enhancements to continuously improve learning outcomes Maintain and update training content to reflect changes in products, systems, regulatory requirements, and business processes Support new product launches and system implementations by developing and delivering targeted training programs and resources Serve as a subject matter resource on Treasury Management products and processes, providing guidance and support to associates as needed Promote knowledge retention and application through reinforcement strategies such as follow‑up sessions, coaching, and reference materials Collaborate with cross‑functional teams, including Product, Operations, Compliance, and Risk, to ensure training content is accurate, relevant, and aligned with business objectives Leverage learning technologies and tools to enhance delivery, track participation, and measure training effectiveness Ensure training aligns with regulatory and compliance standards, reinforcing risk awareness and adherence to internal policies Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned Competencies Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Leadership/Management Skills Ability to build collaborative relationships Ability to develop or mentor others Organizational Skills/Detail Oriented Analytical Thinking Able to Multi‑Task or Juggle Priorities Problem/Situation Analysis Technical Expertise Strategic Planning and Decision Making Creativity Experience 4-6 Years Experience in banking, learning & development, or education Job Requirements At a minimum employees must obtain a High School Diploma or equivalent. A Bachelor's Degree in education, communication, business‑related field, or equivalent relevant work experience is preferred. Preferred License/Certification Certification in Instructional Design or Curriculum development, preferred. Physical Requirements This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with coworkers and stakeholders to discuss and exchange accurate information. Additional Information This role has potential to support commercial teams as a shared resource to enhance cross‑selling and alignment. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Park National Corporation