Partner Success Manager

Managing a portfolio of manufacturer and specialty pharmacy partners, the full-time Partner Success Manager will oversee account management and contract implementation while working remotely to ensure successful partnerships and operational efficiency. Key Responsibilities Serve as the primary contact for assigned partners, building relationships and monitoring performance against agreed standards Own the implementation plan for newly signed agreements, coordinating kickoff calls and ensuring partner training on workflows Maintain compliance with contract terms and manage the master contract repository, tracking key obligations and renewals Required Qualifications 5+ years of experience in partner success, account management, or partner operations within specialty pharmacy or healthcare services Proven track record in implementing or onboarding partners and managing multiple launches on firm timelines Strong relationship-building skills with the ability to work with both leadership and operational teams Highly organized with experience in managing contracts, pricing terms, or service-level obligations Experience collaborating across clinical, operations, finance, and legal teams