Senior HVAC/R Service Technician (Commercial & Residential)

Job Description

Job Description

About Paragon

Join Our Team: Paragon Heating, Cooling, and Tankless aims to be the top HVAC and DHW team in Chicagoland. We believe that earning customer trust through expert service, reliable maintenance, and quality installations is key to our growth. At Paragon, we value expertise, not upselling. Our dedication to quality and professionalism shines through in every job.

A Place for Good Technicians Who Want to Become Great: Join a team of like-minded mechanical and HVAC service experts. By offering great service, maintenance, and installation daily, we earn long-term trust and business from our customers. We believe the best way to encourage great work is by taking great care of our team. If you are taken care of, you will pass that same care to each customer.

The Opportunity

We're looking for a skilled commercial HVAC/R Service Technician who is also willing to run residential calls. Our work is roughly half commercial and half residential, including commercial refrigeration, chillers, commercial boilers, hydronic heating, and tankless water heaters. If you can troubleshoot refrigeration, chillers, and commercial boilers independently and enjoy hard diagnostic work, you'll fit right in.

Our techs are not selling techs: there's no commission, and we have separate install and sales teams so you can focus on what you do best. Our commercial workload isn't weather-dependent, so our senior techs stay busy year-round.

What You'll Do

• Diagnose, troubleshoot, and repair commercial refrigeration equipment, including rack systems, walk-ins, and reach-ins

• Service and repair chillers and commercial boilers independently

• Service rooftop units, split systems, controls, and other commercial HVAC equipment

• Run residential service calls on furnaces, air conditioners, heat pumps, mini-splits, boilers, and tankless water heaters

• Communicate findings and repair recommendations clearly and honestly with customers

• Complete service documentation accurately and efficiently

Requirements

• 5+ years of HVAC/R service and repair experience

• Commercial service experience, with refrigeration experience strongly preferred

• Willingness to run both commercial and residential service calls

• Strong diagnostic and troubleshooting skills and the ability to work independently

• Valid driver's license with a clean driving record

• Ability to pass a pre-employment drug screening

Preferred Qualifications

• Commercial refrigeration rack system experience

• Chiller service experience

• Commercial boiler and hydronic experience

• Tankless water heater service experience

• EPA 608 certification

• Service Fusion experience (we'll train you)

Pay

$73,000 - $94,000 per year, based on experience and technical ability. Paid hourly plus bonus, no commission.

Benefits

• Take-home company truck and fuel card

• 401(k) with 4% match

• Health, dental, and life insurance

• Paid time off and paid holidays

• Uniforms provided

• Referral program

• Year-round work, ongoing training, and growth opportunities

Job Type

Full-time

Work Location

In person - Villa Park, IL 60181 (serving Chicagoland)