Communications Specialist

Payrate: $40.00 - $45.00/hr.


Summary:
The Manager, Internal Communications is responsible for planning and delivering internal communications that connect employees to organizational priorities, leadership messages, culture and change initiatives.
This role translates business priorities into clear communications, engagement activities and employee experiences, while using insights and feedback to strengthen effectiveness.


Responsibilities:

• Plan and execute internal communication initiatives within established systems, procedures and channel strategies.
• Deliver employee engagement activities, including large-scale training, events and promotional materials.
• Conduct research, collect data and analyze key themes, trends, gaps and communication needs.
• Assess issues and alternatives, recommend practical solutions, and prepare insights and analytics reports.
• Provide specialist advice on policies and procedures, resolving queries and escalating complex or contentious matters appropriately.
• Manage communications projects, priorities, dependencies, risks, deadlines and stakeholder expectations.
• Develop, test and maintain procedures and guidelines that support compliance with internal policies and external requirements.
• Support change initiatives through analysis, action planning, progress monitoring and management of resistance.
• Develop and monitor budgets, including analysis of spend and progress.

Requirements:

• More than 5 to 7+ years of relevant experience, with some experience coordinating the work of others.
• Bachelor's degree or equivalent experience
• Demonstrated experience in internal communications, corporate communications, organizational communications or a related discipline.
• Experience planning and delivering communications initiatives, employee engagement activities and change communications.
• Strong written, verbal and visual communication skills, with the ability to simplify complex information for varied audiences.
• Sound judgment and problem-solving capability, including analyzing alternatives and recommending practical solutions.
• Strong project management skills and the ability to manage competing priorities, dependencies, risks, deadlines and stakeholders.
• Experience interpreting policies and procedures and supporting compliance requirements.
• Strong analytical capability, including data interpretation, gap analysis, reporting, costing and budget monitoring.
• Digital and technology fluency, including familiarity with intranets, collaboration platforms, Microsoft Office and emerging communications technologies.
• Employee engagement principles, cultural awareness, written communication and advanced verbal communication.
• Analysis of alternatives, recommendation of solutions, creative problem solving and effective presentation of solutions.
• Visual storytelling, relationship management, adaptive mindset and management of resistance.
• Policy and procedure interpretation, document management, prioritization and action planning.
• Data interpretation, gap analysis, assessment, costing and budgeting.

Pay Transparency: The typical base pay for this role across the U.S. is: $40.00 - $45.00 /hr . Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.


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