Account Director

Account DirectorSituation, a full-service agency building passionate communities for live experience-based clients like WICKED on Broadway and The Metropolitan Opera, seeks an Account Director to lead the day-to-day strategy, client relationship, and account operations for a Broadway/live entertainment client portfolio. This role will report to the VP, Accounts and own the media strategy and cross-team execution while managing two Account Executives. The selected candidate will demonstrate strategic client leadership, fluency in sales and business goals, deep knowledge of the Broadway/live entertainment landscape, and strong collaborative partnership skills.The Account Director serves as the client's day-to-day strategic lead, translating their sales and business goals into media, creative, and partnership recommendations grounded in real knowledge of the Broadway/live entertainment market. This role owns the client relationship end-to-end — from budget management and pacing to coordinating with the client's external creative agency partner — while managing two Account Executives and partnering closely with the internal teams who lead day-to-day production execution.Our office is located in midtown Manhattan and we are currently working in-office 4 days per week, and 1 day remote.Sample Day-to-Day ResponsibilitiesAct as the client's primary strategic point of contact, identifying needs and proactively recommending solutionsMaintain a working understanding of the client's sales goals and priorities, translating them into marketing recommendationsBring informed Broadway/live entertainment industry context — competitive shows, market trends, audience behavior — to client conversationsServe as the primary liaison with the client's external creative agency partner, ensuring alignment and smooth handoffsBuild detailed budget breakdowns and deliver biweekly pacing reports, ensuring media invoices are paid before media runsDirect media strategy in partnership with internal media resources, tying recommendations back to client sales goalsManage and develop two Account Executives, including regular one-on-ones and growth planningProvide quality oversight of production and project execution