Office Assistant

Office AssistantThe Office Assistant provides essential administrative and clerical support to ensure the smooth and efficient operation of the department and broader organization. This role supports staff and management by performing a wide range of office tasks, maintaining organized workflows, and contributing to a professional and service-oriented environment.Duties & ResponsibilitiesReceive, sort, and distribute incoming mail, documents, packages, and electronic communications to appropriate teams or functionsPerform photocopying, scanning, uploading, and general document management, including entry into EMR systems or department-specific platformsMaintain organized filing systems (electronic and hard copy) in alignment with departmental and organizational standardsAssist with completing record requests, including medical, billing, or department-specific documentationSupport general office operations such as scheduling, supply inventory, and coordinating logistics as neededAct as a professional and welcoming point of contact for internal staff, external partners, and visitorsEnsure timely distribution of faxes, correspondence, and other critical information to the appropriate personnelCollaborate with team members across departments to support shared administrative workflows and operational needsOther duties as assignedUse, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standardsUnderstand and comply with Information Security and HIPAA policies and procedures at all timesLimit viewing of PHI to the absolute minimum as necessary to perform assigned dutiesQualificationsHigh school diploma or equivalent requiredBusiness office experience requiredKnowledge of healthcare administration a plusKnowledge of EMR systems is a plusProficient in use of email and internetKnowledge of administrative systems and proceduresProficiency in Microsoft Office SuiteStrong interpersonal skills, ability to communicate well at all levels of the organizationStrong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analysesHigh level of integrity and dependability with a strong sense of urgency and results orientedExcellent written and verbal communication skills requiredWorking ConditionsAbility to work onsite is requiredMust possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposesPhysical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hearMental Demands: The employee must be able to follow directions, collaborate with others, and handle stressWork Environment: The noise level in the work environment is usually minimalMed-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.