Patient Coordinator

As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and handling general administrative tasks. You will play a vital role in ensuring the smooth operation of the dental practice and maintaining a positive patient experience. Responsibilities Provide a warm and friendly welcome to patients as they arrive at the dental practice. Ensure a comfortable and inviting waiting area for patients. Maintain a professional and courteous demeanor when interacting with patients. Schedule appointments for patients, considering their preferences and the availability of dental staff. Confirm and remind patients about upcoming appointments via phone or other communication channels. Coordinate with dental staff to manage the appointment calendar efficiently. Collect and update patient information accurately, including personal details and medical history. Create and maintain patient records in the dental practice management system. Ensure patient records are kept confidential and comply with privacy regulations. Verify and update patient insurance information. Calculate and collect co-pays, deductibles, and other payments from patients. #J-18808-Ljbffr