Office Assistant

Overview Hi‑Desert Home Health and Hospice Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients. We understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes health, professional development, and work‑life balance. The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee assistance program, employee discount program Voluntary benefits, including pet insurance, legal insurance, accident and critical illness insurance, long‑term care, elder & childcare, auto & home insurance Eligibility for benefits may vary by location and is determined by employment status. Job Summary Shift: Days Hours: 7am–3:30pm Mon‑Fri, occasional Saturdays Job type: Full Time The Administrative Assistant is instrumental to the smooth functioning and integrity of the home health and hospice programs. In addition to clerical responsibilities, this position provides electronic health record (EHR) support, gathers and submits data required by Medicare regulation and state licensure for home health and hospice, serves as the data analytics vendor contact, and extracts quality CMS reports from the CASPER system. Responsibilities Receives all visitors in an efficient, professional and courteous manner. Answers telephones in a pleasant and courteous manner and provides primary administrative support to the Director, including correspondence, calendar, mail, and other duties as assigned. Designs and implements data collection forms for monitoring and analysis and prepares reports for the Director, Finance Department, Payroll, Tenet Post‑Acute and Home Health, and the Center for Medicare and Medicaid Services as needed. Uses good judgment in screening calls, responding to inquiries and/or routing calls as appropriate. Maintains and/or supervises the maintenance and archiving of all patient medical files. Handles a variety of special projects, which may be long‑term or short‑term, including maintenance of the Administrative Manual. Coordinates work to achieve maximum productivity and efficiency, demonstrating ability to recognize and establish priorities and seeks advice from the Director when needed. Maintains agency equipment and orders office and medical supplies. Participates in training new employees regarding office hardware, POS devices, documentation requirements including daily activity log and Kronos. Responsible for patient registration, charges, financial data and correspondence. Submits and supervises the submission of required medical information to physicians and tracks follow‑up to ensure orders are signed timely. Assists the business office with billing irregularities and discrepancies. Works to develop and ensure quality of care and adherence to standards of care as outlined by regulatory agencies and policy. Other duties as assigned. Qualifications Post‑high‑school vocational or specialized training. Sufficient experience in a role with similar fiduciary responsibilities. Proficient in Word, Excel (including formulas), PowerPoint, Publisher, and Outlook Calendar. Excellent interpersonal communication and problem‑solving skills. Knowledge of statistics, data collection, analysis, and data presentation. EEO Statement Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E‑Verify program. Additional information: Salary: $24.00 – $26.37 per hour (individual wages determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience). #J-18808-Ljbffr