Senior Systems Engineer (Windows Endpoint Mangement)

About Gartner IT:Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the role:The Windows Endpoint team is looking for an engineer to help manage the Windows fleet including endpoint management, patching, administration and automation using technologies such as Intune, Configuration Manager, and PowerShell.What you will doDesign, implement and maintain our Windows-based endpoint environment, including endpoint management, patch management, security management and deployment automationEvaluate new technologies related to end user computing for use in the corporate enterprise to enable our knowledge workersDevelop standard work environments on company owned devices to ensure usability, performance and security requirements are maintainedAutomate end user support activities to include packaging of software and scripting of support tasksAutomate service desk and desktop support tasks using various scripting languages (PowerShell)Assist with packaging all Gartner owned software for deployment via Enterprise distribution methods using Configuration Manager (formerly System Center Configuration Manager (SCCM)) and Microsoft IntuneLeverage DEX (Digital Employee Experience) tools to proactively optimize and manage the employee experience on Windows endpoints. Lead the design and development of DEX-based remote actions and dashboards to drive actionable insights and improve operational efficiency.Administration of Configuration Manager and Intune to include metrics/reporting using various toolsLeverage AI-driven tools (e.g., Gemini, Copilot) to assist in scripting, diagnostics, hypothesis generation, and resolution drafting.Stay up-to-date with industry trends and emerging endpoint security and management technologiesWork with the team to coach Gartner's internal support teams via email communications, videos, virtual training sessions, and the creation/maintenance of knowledgebase articles and support documentation.Work within ITIL Change Management process to shepherd planned changesWhat you will need: 2+ years managing the Automation of tasks using various scripting languages (PowerShell) to better support the service desk and desktop support3+ years of experience using Intune/Configuration Manager to manage and deploy Windows devicesPackaging and distribution of applications using Configuration Manager.Experience with Windows Patching using Windows Autopatch/Windows Update for Business, WSUS/CM, Software Update Groups (SUG), and Automatic Deployment Rules (ADR), 3rd party patching. Good to have:Hybrid Active Directory, Azure Active DirectoryMicrosoft Azure2+ years of experience managing devices using Configuration Manager (aka CM, SCCM, MECM)Experience using Autopilot to deploy Windows devices via Microsoft IntuneSupporting Windows 365 Cloud PCs, Azure Virtual Desktop (Windows Virtual Desktop) or another similar VDI solution (Citrix, Amazon Workspaces)Active Directory Users and ComputersPowerBI and reportingIntune Configuration policies/Group PolicyExperience with DEX (Digital Employee Experience) toolsExperience with Microsoft Windows Experience with Microsoft Office 365 and Office Configuration ManagerWho you are:Graduate/Post graduate in BE/Btech, ME/MTech or MCA is preferred. Excellent communication and prioritization skills.Able to work independently or within a team proactively in a fast-paced AGILE-SCRUM environment.Owns success – Takes responsibility for successful delivery of the solutions.Strong desire to improve upon their skills in software development, frameworks, and technologiesWhat you will get:Competitive compensation.Limitless growth and learning opportunities.Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.A chance to make an impact – your work will contribute directly to our strategy.Hybrid Work Environment - enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.20+ PTO days plus holidays and floating holidays in your first year.Extensive medical, dental insurance and vision plan.401K with corporate match, immediate vesting.Health-and-wellness-related allowance programs.Parental leave.Tuition reimbursement.Employee Stock Purchase Plan.Employee Assistance Program.Gartner Gives Charity Match.And much more!#LI-Hybrid#LI-TW1Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.Gartner is the world authority on AIAt Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.Ready to grow your career with Gartner? Join us.Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 86,000 USD - 118,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at View phone number on click.appcast.io or by sending an email to View email address on click.appcast.io Requisition ID:110398By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.SummaryLocation: Irving, TX; Stamford, CTType: Full time